Samantha Rivera
I am a reliable professional with a strong background in customer service, front desk operations, insurance verification and treatment coordination.
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About
I am a reliable professional with a strong background in customer service, front desk operations, insurance verification, and treatment coordination. Known for delivering exceptional client experiences, managing high volume workflows, and maintaining accuracy in fast paced environments. I bring added value through marketing expertise, client engagement, and lead generation backed by strong communication, organization, and a results focused mindset.
Experience
Marketing Manager at Stella Maris Orthodontics (2024-06 – Present)
- Marketing Manager
- Treatment Coordinator
- Customer Service & Client Relations
- Insurance Verification
- Accounts Receivable
Patient Services Advisor at Preemie Place Pediatrix (2023-08 – 2024-06)
- Patient Services Advisor
- Medical Records & Documentation Accuracy
- Infection Control & Sanitation Protocols
Treatment Coordinator at Woodlands Arthritis Clinic (2021-10 – 2023-08)
- Appointment Scheduling
- Team Collaboration with Providers & Staff
- Insurance Claims Processing & Payment Posting
Education
GED – Lone Star College (2017-05)
