Samantha Spence
Experienced business administration and operations professional
Talent
Dover, NJMember since July 29, 2026
LeadershipOperationsCustomer ServiceInventoryAccountingMicrosoft OfficeTrainingCommunication
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LeadershipOperationsCustomer ServiceInventoryAccounting
About
Experienced business administration and operations professional with leadership experience in retail, banking, accounting, customer service, and office administration. Proven ability to lead teams, manage operations, improve customer satisfaction, oversee financial and administrative processes, and train associates.
Experience
Front End Team Lead - Walmart
(2024-03)
- Lead 5–30 associates
- Manage checkout/self-checkout/customer service
- Handle escalations, overrides, audits, deposits, MOD duties
- Coach associates and monitor productivity
Home Team Lead - Walmart
(2023-07 - 2024-02)
- Supervised home departments
- Managed inventory, freight, price changes, top stock
- Maintained merchandising and customer service
All Services Mechanical & Electrical
(2021-12)
- Dispatch technicians
- Manage mailbox
- Prepare invoices and quotations
FirstCaribbean International Bank
(2014-09 - 2021-11)
- Loan processing, disbursements, documentation, customer support
Education
Bachelor of Science - Business Administration - Southern New Hampshire University (2024)
Bachelor Degree - Business Administration (Accounting) - University of Technology, Jamaica
