Colleen Stapleton

Administrative professional seeking an office manager role that allows the application of my organizational skills and proven ability to manage diverse teams. With a proven track record of working collaboratively with team members to achieve the company's goals, experienced in multiple settings and adept at effectively managing all operations.

CLIENT RELATIONS SPECIALIST - PRIME GROUP HOLDINGS LLC.

(2022-08)

• RESOLVED ACCOUNT ISSUES WITH ACCURACY AND EFFICIENCY.
• PROVIDED EXTENSIVE KNOWLEDGE ON PRODUCTS/SERVICES OFFERED.
• SPECIALIZED MATTER EXPERT - ASSISTING EMPLOYEES THROUGH CLIENT ISSUES.

HOME HEALTH AIDE - PUBLIC PARTNERSHIPS LLC.

(2018-02 - 2022-08)

• ASSISTED CLIENT IN BATHING, TOILETING, AND PERSONAL HYGIENE.
• MONITOR CLIENT VITALS ON DAILY BASIS, COORDINATE WITH CLIENTS' FAMILY AND PHYSICIAN REGARDING PROGRESS AND COMMUNICATE ANY CHANGES IN HEALTH IMMEDIATELY.
• PROVIDE HIGH QUALITY COMPANIONSHIP TO CLIENTS AND ENSURE THE MEDICINES ARE BEING ADMINISTERED AS PRESCRIBED.

FRONT END MANAGER - COSMIC café & CATERING LLC.

(2011-04 - 2018-02)

• OVERSEE TAKE-OUT AND EAT IN OPERATIONS.
• HANDLE DISGRUNTLED CUSTOMERS IN A CALM AND COLLECTED MANNER.
• CREATE EMPLOYEE SCHEDULES
• MEET REGULARLY WITH RESTAURANT OWNERS TO DISCUSS PROGRESS AND NECESSARY CHANGES.
• ORGANIZE, ORDER AND KEEP TRACK OF STORE SUPPLIES.

GED - COMMONWEALTH OF PENNSYLVANIA (2009-11)