Closing Manager and Wine Specialist - Macadoodles - Joplin, MO
(2024-12)
- Curate high-quality customer experiences by conducting guided wine tastings, educating patrons on flavor profiles, and providing tailored recommendations.
- Provide adaptable, high-tier customer service, seamlessly transitioning between in-depth, personalized consultations and highly efficient checkout operations during peak volume.
Store Front Manager - Macadoodles - Jane, MO
(2023-06 - 2024-12)
- Manage and lead closing shift teams of 3 to 6 employees, overseeing nightly operations and ensuring store functionality.
- Lead by example as a hands-on manager, maintaining full proficiency in all floor, stock, and associate-level duties to actively support the team during high-volume shifts.
Landscaper/Laborer - J&K Power Washing - Stella, MO
(2023-05 - 2023-09)
- Working long hours on feet in hot environments.
- Edging around flower beds
- Operating gardening tools and line trimmers.
- Ground maintenance tasks and fall clean up.
Dasher/Delivery Driver - DoorDash - Neosho, MO
(2022-12 - 2023-03)
- Loading, transporting, and delivering items to clients in a safe, timely manner.
- Reviewing orders before and after delivery to ensure that orders are complete, and customers are satisfied.
- Providing excellent customer service.
Shift Manager - Pizza Hut - Neosho, MO
(2022-02 - 2022-12)
- Evaluating employee skill and providing hands on training and mentoring to individuals.
- Managing closing procedures including checking inventory and handling deposits.
- Addressing problems with customers to promote quick and successful solutions.
- Filling roles such as waiter and cook when needed.
Key Holder/Sales Associate - The Winey Wench - Orlando, FL
(2020-11 - 2021-11)
- Providing positive professional customer support in purchasing wines and other alcoholic beverages.
- Upselling and closing sells to meet daily goals
- Stocking, cashiering, and maintaining store appearances.
Intern - Full Sail University - Winter Park, FL
(2019-05 - 2019-10)
- Working as part of a team to create 3D character animations.
- Shipping two student made games with my work credited
Crew Member - Papa Murphy's Take n' Bake Pizza - Neosho, MO
(2016-03 - 2016-07)
- Assisting with cashier and cleaning operations.
- Preparing food orders to customer satisfaction.
