Samuel Decker

Dynamic professional with a unique blend of operational management and technical computer science expertise. Proven track record of leading teams, executing hands-on retail operations, and utilizing industry-standard software development tools to achieve complex project goals.

Closing Manager and Wine Specialist - Macadoodles - Joplin, MO

(2024-12)

• Curate high-quality customer experiences by conducting guided wine tastings, educating patrons on flavor profiles, and providing tailored recommendations.
• Provide adaptable, high-tier customer service, seamlessly transitioning between in-depth, personalized consultations and highly efficient checkout operations during peak volume.

Store Front Manager - Macadoodles - Jane, MO

(2023-06 - 2024-12)

• Manage and lead closing shift teams of 3 to 6 employees, overseeing nightly operations and ensuring store functionality.
• Lead by example as a hands-on manager, maintaining full proficiency in all floor, stock, and associate-level duties to actively support the team during high-volume shifts.

Landscaper/Laborer - J&K Power Washing - Stella, MO

(2023-05 - 2023-09)

• Working long hours on feet in hot environments.
• Edging around flower beds
• Operating gardening tools and line trimmers.
• Ground maintenance tasks and fall clean up.

Dasher/Delivery Driver - DoorDash - Neosho, MO

(2022-12 - 2023-03)

• Loading, transporting, and delivering items to clients in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, and customers are satisfied.
• Providing excellent customer service.

Shift Manager - Pizza Hut - Neosho, MO

(2022-02 - 2022-12)

• Evaluating employee skill and providing hands on training and mentoring to individuals.
• Managing closing procedures including checking inventory and handling deposits.
• Addressing problems with customers to promote quick and successful solutions.
• Filling roles such as waiter and cook when needed.

Key Holder/Sales Associate - The Winey Wench - Orlando, FL

(2020-11 - 2021-11)

• Providing positive professional customer support in purchasing wines and other alcoholic beverages.
• Upselling and closing sells to meet daily goals
• Stocking, cashiering, and maintaining store appearances.

Intern - Full Sail University - Winter Park, FL

(2019-05 - 2019-10)

• Working as part of a team to create 3D character animations.
• Shipping two student made games with my work credited

Crew Member - Papa Murphy's Take n' Bake Pizza - Neosho, MO

(2016-03 - 2016-07)

• Assisting with cashier and cleaning operations.
• Preparing food orders to customer satisfaction.

Bachelor's degree - Game Art and Computer Science - Full Sail University (2016-08 - 2019-03)