Customer Service Representative - AON BENEFITS CENTER
(2022-04)
- Perpetual Enrollment is related to new hire medical, dental, vision, life and disability as well as voluntary benefits.
- Quality of Life Events
- Human Resources calls, handling and triage to appropriate team
- Call center including inbound and outbound calls
- Effective use and navigation of Workday, Benefit Solver, Ceridian, Citrix, Isolved and U2X, Smart Sheets
- Accident & Health or Sickness, Life certification 08/15/2022, License No. 15479944
Customer Service Representative - AON BENEFITS CENTER
(2018-10 - 2022-04)
- Seasonal enrollment is related to annual open enrollment for medical, dental, vision, life and disability benefits as well as voluntary benefits.
- Call center including inbound and outbound calls
- Effective use and navigation of Workday, Benefit Solver, Ceridian, Citrix and U2X
Registered Nurse - COMMUNITY OPTIONS, INC.
(2015-07 - 2017-10)
- Quarterly audits
- Medication management and monitoring M.A.R.
- Communication with clients, guardians and DDD case managers
Staff Nurse - KENNEDY HEALTH CARE CENTER
(2012-02 - 2013-10)
- Medication administration and management
- Wound care and skin assessments
- Collaboration and communication with multiple health care providers and family
Case Manager - CARE ALTERNATIVES
(2011-05 - 2012-02)
- Hospice care – admissions, assessment, care plans, re-certs and pronouncements
- Communication with family and staff (if applicable)
- Provision of durable medical equipment
Wellness Nurse - FOUNTAINS AT CEDAR PARK
(2010-10 - 2011-05)
- Service level and health assessments for new admissions, re-admission and bi-annually
- Processing and implementing new orders
- Collaboration and communication with multiple health care providers and family
Staff Nurse - CAMDEN COUNTY HEALTH SERVICES CENTER
(2007-09 - 2010-03)
- Medication administration
- Wound care and skin assessments
- Collaboration and communication with multiple health care providers and family
Staff Nurse - CARDINAL VILLAGE
(2004-11 - 2007-05)
- Medication administration
- Wound care and skin assessments
- Collaboration and communication with multiple health care providers and family
Staff Nurse - OUR LADY OF LOUDES MEDICAL CENTER
(2003-12 - 2004-05)
- Critical Care Step Down – telemetry
Sales and Marketing - JANSSEN PHARMACEUTICA
(1997-09 - 2003-10)
- Sales and marketing related to Propulsid ® and Risperdal ®
