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Sandra Blatherwick

Customer Service Representative, AON BENEFITS CENTER

Talent
SicklervilleMember since August 9, 2026
Perpetual EnrollmentSeasonal EnrollmentQuality of Life EventsHuman ResourcesWorkdayBenefit SolverCeridianCitrixIsolvedU2XSmart SheetsQuarterly AuditsMedication ManagementMedication AdministrationWound CareSkin AssessmentsHospice CareCare PlansDurable Medical EquipmentHealth AssessmentsTelemetryCommunicationCollaboration
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Perpetual EnrollmentSeasonal EnrollmentQuality of Life EventsHuman ResourcesWorkday

About

Perpetual Enrollment is related to new hire medical, dental, vision, life and disability as well as voluntary benefits. Quality of Life Events Human Resources calls, handling and triage to appropriate team

Experience

Customer Service Representative - AON BENEFITS CENTER

(2022-04)

  • Perpetual Enrollment is related to new hire medical, dental, vision, life and disability as well as voluntary benefits.
  • Quality of Life Events
  • Human Resources calls, handling and triage to appropriate team
  • Call center including inbound and outbound calls
  • Effective use and navigation of Workday, Benefit Solver, Ceridian, Citrix, Isolved and U2X, Smart Sheets
  • Accident & Health or Sickness, Life certification 08/15/2022, License No. 15479944

Customer Service Representative - AON BENEFITS CENTER

(2018-10 - 2022-04)

  • Seasonal enrollment is related to annual open enrollment for medical, dental, vision, life and disability benefits as well as voluntary benefits.
  • Call center including inbound and outbound calls
  • Effective use and navigation of Workday, Benefit Solver, Ceridian, Citrix and U2X

Registered Nurse - COMMUNITY OPTIONS, INC.

(2015-07 - 2017-10)

  • Quarterly audits
  • Medication management and monitoring M.A.R.
  • Communication with clients, guardians and DDD case managers

Staff Nurse - KENNEDY HEALTH CARE CENTER

(2012-02 - 2013-10)

  • Medication administration and management
  • Wound care and skin assessments
  • Collaboration and communication with multiple health care providers and family

Case Manager - CARE ALTERNATIVES

(2011-05 - 2012-02)

  • Hospice care – admissions, assessment, care plans, re-certs and pronouncements
  • Communication with family and staff (if applicable)
  • Provision of durable medical equipment

Wellness Nurse - FOUNTAINS AT CEDAR PARK

(2010-10 - 2011-05)

  • Service level and health assessments for new admissions, re-admission and bi-annually
  • Processing and implementing new orders
  • Collaboration and communication with multiple health care providers and family

Staff Nurse - CAMDEN COUNTY HEALTH SERVICES CENTER

(2007-09 - 2010-03)

  • Medication administration
  • Wound care and skin assessments
  • Collaboration and communication with multiple health care providers and family

Staff Nurse - CARDINAL VILLAGE

(2004-11 - 2007-05)

  • Medication administration
  • Wound care and skin assessments
  • Collaboration and communication with multiple health care providers and family

Staff Nurse - OUR LADY OF LOUDES MEDICAL CENTER

(2003-12 - 2004-05)

  • Critical Care Step Down – telemetry

Sales and Marketing - JANSSEN PHARMACEUTICA

(1997-09 - 2003-10)

  • Sales and marketing related to Propulsid ® and Risperdal ®

Education

Bachelor of Science - Nursing - Trenton State College (1997-05)

Skills

Customer Service RepresentativeAON BENEFITS CENTER

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