Sarah Patterson

Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. Explain how various menu items are prepared, describing ingredients and cooking methods. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Waitress at Luigi's Italian Restaurant (2014-12 – 2015-12)

• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Collect payments from customers.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
• Take orders from patrons for food or beverages.

Cashiers at Walmart (2016-06 – 2017-12)

• Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors.
• Greet customers entering establishments.
• Issue receipts, refunds, credits, or change due to customers.
• Help customers find the location of products.
• Answer customers' questions, and provide information on procedures or policies.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Hotel, Motel, and Resort Desk Clerks at OCI Hospitality (2023-01 – 2023-08)

• Date-stamp, sort, and rack incoming mail and messages.
• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Transmit and receive messages, using telephones or telephone switchboards.
• Compute bills, collect payments, and make change for guests.
• Record guest comments or complaints, referring customers to managers as necessary.
• Review accounts and charges with guests during the check out process.
• Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
• Keep records of room availability and guests' accounts, manually or using computers.
• Make and confirm reservations.
• Verify customers' credit, and establish how the customer will pay for the accommodation.
• Issue room keys and escort instructions to bellhops.
• Contact housekeeping or maintenance staff when guests report problems.
• Greet, register, and assign rooms to guests of hotels or motels.

Office Clerks, General at Texarkana College (2023-08 – Present)

• Deliver messages and run errands.
• Inventory and order materials, supplies, and services.
• Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
• Complete work schedules, manage calendars, and arrange appointments.
• Compute, record, and proofread data and other information, such as records or reports.
• Review files, records, and other documents to obtain information to respond to requests.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities.
• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
• Answer telephones, direct calls, and take messages.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Dispatchers, Except Police, Fire, and Ambulance at J and boys transportation (2021-11 – Present)

• Prepare daily work and run schedules.
• Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
• Receive or prepare work orders.

High School Equivalency – Adult Education (2023-02 – 2023-04)