Sean Jones

Highly accomplished Principal Research Analyst with specialized expertise in designing and implementing complex surveys using mixed methods research. Skilled in advanced statistical modeling, I have a proven ability to lead and execute research projects that directly influence product strategies and enhance customer understanding. I excel at translating complex data into actionable insights, fostering collaborative environments, and driving significant improvements in business.

• Conducted 50+ usability tests, 20+ contextual inquiries, and 100+ user interviews, alongside survey research via Alchemer (avg. N = 1,000+), and user interviews to uncover customer needs and drive strategic decision-making.
• Collaborated with 5+ cross-functional teams (product management, data science, marketing, operations) to translate research findings into actionable insights that accelerated go-to-market strategies by 30%.
• Designed and analyzed large-scale surveys (N = 5,000+) to measure audience perceptions and behavioral trends.
• Utilized advanced statistical modeling, UX research methods, and predictive analytics to analyze user behavior and market trends from structured and unstructured data (NLP, LLM, and Regression Modeling).

MASTER OF ARTS, Sociology, 05/2018

San Diego State University - San Diego, California

Specialized in Sociology with a focus on race, urbanization, and health.