Health Navigator at RefugeeConnect (2022-10 – 2024-06)
- Facilitated effective communication between refugee families and healthcare providers, enhancing understanding and management of preventative care, chronic diseases, and mental health concerns.
- Monitored and recorded health navigation interventions and outcomes using program management software, maintaining accountability and supporting participant development.
- Delivered targeted one-on-one and group educational sessions to promote health awareness and disease prevention among refugee populations.
- Participated in community outreach events and professional development training to remain informed and responsive to the evolving needs of refugees.
Diversity Fellow at UCCEDD Cincinnati Children's Hospital (2019-02 – 2020-06)
- Collaborated with RefugeeConnect to assist families in navigating school-related concerns and accessing resources for refugee parents with disabilities.
- Delivered a presentation at the AUCD Conference in Washington D.C. and contributed to training initiatives addressing cultural barriers in defining disability within the Developmental and Behavioral Pediatrics (DDBP) program.
Housing Case Worker at International Rescue Committee (IRC) (2017-08 – 2018-07)
- Facilitated client access to suitable housing through collaboration with property managers and community resources, guiding them through application processes and utility setup.
- Educated clients on financial literacy, emphasizing the importance of credit, timely payments, and effective communication with property management.
Resettlement Case Manager at International Rescue Committee (IRC) (2017-07 – 2018-07)
- Facilitated client self-sufficiency by providing information on community resources and managing a caseload of up to 200 clients annually, excluding asylum seekers.
- Coordinated pre-arrival logistics for clients, including securing housing and liaising with local contacts, while maintaining accurate program reports and financial records.
- Directed interns and volunteers in assisting clients with employment applications, official documentation, and essential daily tasks, and aided mothers in accessing support programs.
