Shakirra Dansby

Provide virtual customer service and support to Consumer Cellular customers. Assist customers with questions, account needs, and service-related concerns. Communicate professionally while identifying and resolving customer issues.

Virtual Customer Representative at Consumer Cellular (2026-09 – Present)

• Provide virtual customer service and support to Consumer Cellular customers.
• Assist customers with questions, account needs, and service-related concerns.
• Communicate professionally while identifying and resolving customer issues.

Housekeeping / Houseman at Sheraton Hotels & Resorts (2023-02 – Present)

• Housekeeping, laundry, public-area cleaning, and related hotel support.

Delivery Driver at Gopuff (2020-10 – Present)

• Deliver orders to customers accurately and efficiently.

Parts Sales Manager at AutoZone (2023-03 – 2023-09)

• Front-counter sales and customer service.
• Commercial delivery driver.

Sales Associate at United Beauty Supply (2022-09 – 2023-02)

• Cashiering and customer service.

Customer Service Representative at Speedway LLC (2020-01 – 2021-12)

• Customer service, cashiering, stocking, and cleaning.

Delivery Driver at DoorDash (2019-03 – 2021-06)

• Delivered food orders to customers.

Data Entry / Front Desk Assistant / Recruiter at EMERGE Community Development (2019-04 – 2021-05)

• Answered calls, checked emails, and placed orders.
• Entered client information and assisted with recruiting.

Housekeeper at The Estates of Saint Louis Park (2019-10 – 2020-04)

• Janitorial cleaning and laundry.

PCA / Personal Care Assistant at Assurant (2019-05 – 2019-12)

• Client care, shopping, cooking, and cleaning.

Walmart Associate at Walmart (2018-08 – 2019-03)

• Self Check Host, stocking, and janitorial duties.

High School Diploma – PYC Arts & Tech (2018-11 – 2019-06)