Sharif Attia

Healthcare management professional with over 8 years of experience spanning healthcare operations, team leadership, and patient services. Holds a Bachelor's degree in Healthcare Management, providing a strong educational foundation in healthcare administration, organizational leadership, and business operations. Committed to improving healthcare operations, supporting high-performing teams, and making a meaningful impact through effective leadership.

Supervisor | Alex Home Care | August 2023 – June 2026

· Managed daily home care operations, overseeing caregiver scheduling, staffing coverage, and coordination of client services.

• Supervised and mentored caregiving staff, promoting accountability, team performance, and quality care.

• Resolved staffing challenges and client concerns while maintaining strong relationships with clients, families, and caregivers.

• Evaluated staff performance, monitored service quality, and ensured adherence to agency policies and regulatory standards.

• Reviewed and processed healthcare insurance claims, ensuring accuracy and compliance with established policies.

• Applied insurance guidelines, reimbursement policies, and payer requirements to evaluate claims and resolve processing issues.

• Investigated and resolved billing discrepancies to maintain accurate and efficient claims operations.

• Oversaw daily operations and patient transportation logistics across three major hospital locations under contract for Fairview Health Services.

• Earned two promotions within three months in recognition of leadership and operational performance.

• Collaborated with hospital administration to improve service coordination and operational efficiency.

• Developed a standardized employee handbook to improve consistency across HR policies and procedures.

• Assisted leadership with workforce management initiatives and administrative HR functions.

• Coordinated patient intake, appointment scheduling, and medical records to support efficient clinical operations.

• Assisted patients and clinical staff with administrative needs, promoting a positive patient experience.

Operations Manager | Gopuff | June 2018 – August 2018

Intern | University of Minnesota School of Dentistry | June 2015 – August 2015

Nutrition Ambassador | St. Joseph's Hospital | March 2014 – March 2016

University of Minnesota, Twin Cities | 2021

· Bachelor of Science in Health Services Management. Relevant Coursework: Healthcare Leadership, Healthcare Operations, Human Resources, Healthcare Finance, Innovation, and Consulting Methodologies

· Applied Business Certificate – Managing in Health Systems Organizations