Shauna Robinson

Detail-oriented Accounts Payable and Receivable Specialist with extensive experience in high volume invoice processing, cash application, banking, ATM, and cash office reconciliation. Strong mathematical, problem-solving, and analytical skills, complemented by fast and accurate 10-key data entry. Recognized for delivering exceptional customer service and for fostering strong relationships with clients and internal teams through clear communication, attentive listening, and strong interpersonal skills.

Accounts Payable Coordinator - Vertex Pharmaceuticals - Boston MA

• Managed AP mailbox, researched and resolved invoice discrepancies and general inquiries from internal and external contacts, ensuring timely issue resolution and customer service satisfaction
• Conducted high volume 3-way match to corresponding Purchase Orders and performed quality assurance check and accurate invoice validation for timely payment release
• Monitored global AP workflows and directed the accurate processing of over 5,000+ monthly invoices across US and international entities
• Partnered with Purchasing, Receiving, and business users for prompt resolution of delivery issues, Purchase Order discrepancies, system holds, and exceptions
• Performed all responsibilities in accordance with established procedures and documented SOX controls

Accounts Payable Specialist - Dentaquest - Charlestown MA

• Prepared invoice batches, entered 500+ invoices weekly, and secured approvals in line with approval hierarchy and corporate guidelines
• Managed full cycle and AP process, including invoice entry, matching, coding, approvals, payments and vendor reconciliation
• Reviewed employee AMEX transactions and expense reports for accurate coding and complete supporting documentation, ensuring compliance with audit guidelines
• Recorded transactions to the General Ledger and assisted in month-end close

Accounts Receivable/Cash Coordinator - Keane Inc - Charlestown MA

• Managed cash application and account maintenance for 1,000+ client accounts with minimal errors
• Prepared bank deposits for accounts receivable payments and miscellaneous cash receipts
• Posted and applied all cash to appropriate accounts
• Worked with cross-functional branches, collectors, and clients to investigate and quickly resolve operational issues
• Reconciled and resolved short payments, overpayments, and on-account cash to meet department deadlines

AS Degree - Business Management - Newbury College