Shawn Welch

Dedicated Protective Services and Security Officer with more than 10 years of experience in hospital security, behavioral response, armed security, and law enforcement. Extensive experience de-escalating violent situations, responding to psychiatric emergencies, protecting patients, staff, visitors, and property, and maintaining a safe healthcare environment. Skilled in crisis intervention, emergency response, report writing, patrol operations, and customer service.

Recognized for professionalism, sound judgment, and the ability to remain calm in high-stress situations.

Protective Services Officer / Behavioral Response Officer - Summa Health - Akron, Ohio

(2022-04)

• Protect patients, visitors, staff, and hospital property.
• Serve as a Behavioral Response Officer within psychiatric and behavioral health units.
• Respond to violent, combative, and aggressive patients using verbal de-escalation and approved intervention techniques.
• Assist nursing staff during behavioral emergencies, restraints, and crisis situations.
• Respond to emergency calls, alarms, and security incidents throughout the hospital.
• Conduct investigations and complete detailed incident reports.
• Perform routine patrols to maintain a safe and secure environment.

Armed Security Officer - Champion Security - Akron, Ohio

(2018-03)

• Provide overnight armed security for a retail facility.
• Conduct interior and exterior patrols.
• Monitor for theft, vandalism, and suspicious activity.
• Respond to alarms and emergency situations.
• Protect employees, customers, and company assets.

Protective Services Officer - Western Reserve Hospital (AlliedBarton Security Services) - Cuyahoga Falls, Ohio

(2016-03 - 2022-04)

• Patrolled hospital buildings and grounds.
• Responded to disruptive patients and visitors.
• Assisted medical staff during behavioral emergencies.
• Protected hospital property and ensured visitor safety.
• Completed incident reports and assisted with emergency response.

Protective Services Officer - Cleveland Clinic Akron General - Akron, Ohio

(2018-04 - 2022-04)

• Protected patients, staff, and visitors.
• Responded to violent or disruptive individuals.
• Assisted with dispatch operations.
• Controlled access to secure areas.
• Completed detailed incident reports.

Security Office - Brownstone - Akron, Ohio

(2015-08 - 2016-03)

• Conducted security patrols of residential properties.
• Monitored surveillance systems.
• Responded to disturbances and security violations.
• Served eviction notices while maintaining professionalism.

Security Officer - Atlantis Security

(2014-01 - 2015-04)

• Conducted patrols of assigned properties.
• Monitored surveillance equipment.
• Responded to alarms and emergency calls.
• Maintained detailed security documentation.

Reserve Police Officer - Munroe Falls Police Department - Munroe Falls, Ohio

(2013-02 - 2014-08)

• Assisted full-time officers with patrol operations.
• Responded to calls for service.
• Helped maintain public safety.
• Assisted with investigations and traffic enforcement.

Reserve Police Officer - Cuyahoga Falls Police Department - Cuyahoga Falls, Ohio

(2011-01 - 2013-08)

• Conducted patrols and responded to emergency calls.
• Assisted with arrests and investigations.
• Enforced state and local laws.
• Protected life and property within the community.

Reserve Police Officer - Stow Police Department - Stow, Ohio

(2010-10 - 2011-01)

• Responded to calls for service.
• Assisted with patrol operations.
• Supported officers during investigations and arrests.

Machine / Press Operator - Med Ink - Twinsburg & Stow, Ohio

(2002-08 - 2010-01)

• Operated injection molding and production equipment.
• Performed quality inspections.
• Changed molds and maintained production machinery.
• Packed finished products and met production goals.
• Maintained workplace safety standards.

Stock Clerk - Giant Eagle - Cuyahoga Falls, Ohio

(2005-04 - 2008-09)

• Stocked merchandise throughout the store.
• Unloaded deliveries.
• Maintained inventory.
• Worked in dairy and frozen food departments.
• Assisted customers as needed.

University of Akron Police Academy

High School Diploma - Cuyahoga Falls High School