Shealynn Walker

Conveys ideas and actively listens to understand customer needs. Rapidly identifies issues and implements effective solutions to enhance satisfaction. Connects with customers on an emotional level, building trust and rapport. Remains calm and professional in high-pressure situations, transforming frustrations into positive experiences. Prioritizes tasks effectively to ensure timely responses and resolutions. Notices nuances that impact satisfaction, delivering high-quality service

Pharmacy Technician at Community Medicine Pharmacy

Assist pharmacists by accurately filling prescriptions, labeling medications, and providing customer service. Manage inventory, maintain detailed records, and ensure compliance with safety regulations, all while supporting the overall efficiency of the pharmacy.

Team lead at Squeaki Maid Cleaning LLC

As a cleaning team lead, primary responsibilities include overseeing the cleaning staff and ensuring that tasks are performed efficiently and to high standards. This role also involves assigning duties, providing training and guidance, and conducting regular inspections to maintain cleanliness in designated areas. Additionally, the team lead coordinates schedules, handles supply inventory, and addresses any issues that arise, all while fostering a positive and productive work environment.

Operations Manager at CVS

As a manager at CVS, responsibilities include overseeing daily operations, managing staff, and ensuring excellent customer service. The manager is responsible for inventory control, implementing company policies, and achieving sales targets. They also train and supervise employees, handle scheduling, and address customer inquiries and complaints. Additionally, the manager ensures compliance with health and safety regulations, fostering a positive and efficient work environment.

High School Diploma (2015-05)

Phlebotomy Technician Program (2021-04)