Sherwin

IT Support and Recruitment Professional with nearly 20 years of experience supporting international manpower agencies through applicant screening, recruitment operations, visa documentation, payroll administration, office IT support, and network maintenance. Experienced in troubleshooting computer systems, maintaining office infrastructure, coordinating with employers and applicants, and ensuring efficient recruitment processes. Recognized for reliability, attention to detail, strong customer service, and the ability to manage both technical and administrative responsibilities.

Recruitment Officer / IT Staff at Mariposa International Services Co., Inc. (2023-06 – 2025-05)

• Screened and evaluated applicant qualifications to ensure compliance with employer requirements.
• Verified employment and supporting documents prior to processing.
• Coordinated with employers and applicants throughout the interview and recruitment process.
• Managed email correspondence.
• Processed payroll for 10 employees with complete accuracy and prepared billings for international clients.
• Installed, maintained, and supported more than 8 office workstations, reducing technical downtime.
• Installed, configured, and maintained office computers, operating systems, software applications, and network devices.
• Provided technical support that minimized operational disruptions.

Family Caregiver | Small Business Owner | Trucking Business Operator (2020-07 – 2023-08)

• Served as the primary caregiver for my father diagnosed with Alzheimer's disease while supporting my daughter's home-based education during the COVID-19 pandemic.
• Established and managed a 1,000-square-meter backyard farm, cultivating vegetables and raising chickens, ducks, geese, turkeys, goats, rabbits, and other livestock.
• Operated a small-scale agricultural business, generating income through the sale of vegetables and livestock during the pandemic.
• Owned and operated a 6-wheel closed van truck, partnering with a trucking company to provide freight transportation services.
• Managed trucking operations by coordinating delivery schedules, supervising the driver and helper, and ensuring the safe and timely delivery of cargo—including animal feeds, sugar, flour, and other goods—from Pier 18, Manila to various provinces across Luzon.
• Oversaw vehicle maintenance, operational expenses, and compliance with delivery schedules to ensure efficient business operations.

Processing & Documentation Officer / Recruitment Officer / IT Staff at CPM Manpower Services, Inc. (2012-01 – 2020-07)

• Screened and verified employment and supporting documents for more than 6,000 applicants annually, ensuring compliance with employer and regulatory requirements.
• Streamlined document verification procedures, improving the efficiency and accuracy of applicant processing.
• Verified medical clearance requirements and supporting documents before approving applicants for medical examinations.
• Supported recruitment activities, including employer interviews and applicant coordination.
• Assisted more than 30 applicants per month with employment contracts, recruitment documentation, and application requirements.
• Prepared visa application documents and conducted pre-Embassy interview orientations to ensure applicants were fully prepared.
• Prepared departure documents and conducted pre-departure orientations, guiding applicants through airport procedures in Manila and travel requirements to their destination countries.
• Installed, configured, maintained, and provided technical support for more than 27 office workstations, minimizing technical downtime and ensuring uninterrupted business operations.
• Designed, implemented, and maintained the company's local area network (LAN) infrastructure.
• Managed recruitment databases and maintained accurate, organized applicant records.
• Installed and configured wireless networking equipment and provided ongoing hardware, software, and network technical support to office staff.

Data Recorder / Data Gatherer at Nueva Ecija Electric Cooperative (NEECO-I) (2010-08 – 2011-02)

• Collected and recorded electric meter serial numbers from residential households across Gapan City, San Isidro, and Cabiao, Nueva Ecija as part of the System Loss Segregation and Analysis Project.
• Conducted field data verification to ensure the accuracy and completeness of collected information.
• Maintained accurate records and documentation to support project analysis and reporting.

Co-Owner at Cailey's Internet Café (2007-09 – 2010-12)

• Managed daily operations of an 11-computer internet café.
• Performed preventive maintenance and antivirus updates.
• Provided hardware and software troubleshooting.
• Delivered technical assistance and customer support.

IT Staff / Recruitment Officer at Sunace International Management Services, Inc. (2005-08 – 2007-05)

• Supported recruitment activities and employer interviews.
• Assisted applicants with visa processing and departure documentation.
• Installed and maintained office computers and software.
• Resolved hardware, software, and network issues.

Bachelor of Science in Computer Engineering – AMA Computer College (2000 – 2005)