Shyreese Pierre

• Excellent judgement according to the situation.
• Amazing with guest concerns and finding a solution.
• Bubbly, positive attitude/personality.
• Excellent with cash handling, being able to open or close an operation.
• Quick learner & excellent management skills
• Great with teamwork/leading a crew

Manager AMC Dine-In - New Jersey

• Handling customer transactions, referring credit products and balancing cash drawers.
• Processing branch’s daily banking operations.
• Team Handling.
• Managed theatre operations and day to day activities like handling of opening & closing operations.
• Guiding of new employees in defining the work environment.
• • Leading and developing crew and supervisors to perform by being their best AMC Amazing self.
• Supervising and guiding to crew members to deliver the best results for the business. Help crew give the best customer service & upsell movie products.
• Ensuring that associates satisfy all AMC guest service standards. Making/assigning proper staffing in each area.
• Perform daily, opening, and closing operational and administrative duties.
• Reinforcing guest and operational focus through MBWA

(Managing By Walking Around).

• Reviewing financial numbers to optimize financial results and the guest experience.
• Assisting with hiring, training, developing, and appropriately disciplining associates. Apart of HR Team.
• Working effectively with supervisors, peers, subordinates,

Undergraduate - Felician University