Sodeinde Bukola

A dedicated and focused account payable professional with extensive experience in processing invoice, tracking expenses, managing accounts, updating vendors files and ensuring timely payments. Proven track record of accuracy, efficiency and meeting strict financial deadlines.

Account Payable Specialist - Arizona beverage packers - Edison, New Jersey

(2022-03)

• Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.
• Process account payable transaction in a timely manner according to established policies and procedures.
• Investigate discrepancies between purchase orders, receiving documents and vendors invoices (three-way matching).
• Maintain accurate records of payments made to vendors.
• Develop relationships with vendors and suppliers to ensure prompt payment of invoice.
• Reconcile vendor payment monthly.
• Handled high volume invoice processing with minimal supervision.
• Analyzed invoice and expense reports, identified variances, and resolved issues to correct problems and maintain financial compliance.
• Researched and resolved invoice discrepancies and issues with vendors and suppliers.

ACCOUNT PAYABLE CLERK - SYNNEX Corporation - East Brunswick, New Jersey

(2021-08 - 2022-01)

• Matched purchase orders with invoices and recorded required information.
• Process invoices and payments in accordance with company policies and procedures.
• analyze purchase orders, contracts, invoices, check requests, and other documents related to account payable cycle.
• Researched and resolved any discrepancies or issues with invoices.

CUSTOMER SERVICE REPRESENTATIVE - DOTCOM DISTRIBUTION - Edison, New Jersey

(2018-02 - 2021-08)

• Monitored customer service performance metrics, such as call response times, resolution rates, and customer satisfaction ratings.
• Identified areas of improvement in the customer service process and developed strategies to address them.
• Developed policies and procedures for handling incoming calls, emails, complaints, returns, refunds.
• Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers.
• Assisted customers with product inquiries and resolving complaints promptly and professionally.
• conduct regular team meetings with customer service staff to discuss issues or changes in policies and procedures.
• Ensured all customer inquiries were handled in accordance with company standards and regulations.
• Communicated regularly with other departments regarding any changes in policy or procedure that may affect customers.
• Administrative management of associates, monitoring and mentoring of associates on productions.
• Maintained accurate records of customer interactions for future reference.
• Analyzed feedback from customers to identify trends to improve the overall quality of services provided by the department

INVESTMENT ANALYST - FBNQuest Asset Management - Nigeria

(2013-05 - 2017-11)

I specialized in crafting customized financial solutions for high Net-worth individuals and ultra-high net-worth individuals.

• Portfolio administration, regulatory compliance and fostering enduring relationships.
• New client acquisition and investment advisory
• Business development and management of existing client's portfolio
• Channeling the company's product to the public and offer investment advice to suitable and best option.

B.Sc. - Economics - Olabisi Onabanjo University (2006 - 2011)