Sonya Lewis

Seeking a challenging position as an administrative assistant which will allow me to utilize my existing skills and enable me to acquire new experiences.

Administrative Specialist II - O'Berry Neuro-Medical Treatment Center

(2005-07)

• Receive visitors/phone calls referring them to the appropriate department.
• Open and distribute office mail.
• Communicate both orally and in writing for information and independently answering inquires.
• Receive, screen, and review correspondence via email.
• Compose memos/letters which includes proof-reading and editing documents to ensure proper format, correct spelling, grammar and punctuation.
• Maintain calendar for the Deputy Director of Program Administration through scheduling appointments, meetings and conference calls. Maintain chapel calendar.
• Prepare travel arrangements including hotel and car reservations, requesting for travel funds, completing travel authorization and travel reimbursement forms.
• Responsible for ordering purchases using E-procurement, Procurement Card, Check or Cash.
• Reconcile monthly credit card statement.
• Receives and analyzes invoices/purchase orders and prepares for department review and approval with correct cost coding.
• Take minutes for the Program Administration meetings.
• Maintain and review weekly time sheets within the Program Administration department. Maintain several databases including Program Administrative Budget Line, Behavioral Consent, and Emergency Restraint Log.
• Maintains confidentiality in regard to sensitive organizational records and files.
• Compile and assemble materials for the Client Rights Committee and Human Rights Committee meetings.
• Compile and assemble Restrictive Behavioral packets to be sent to appropriate persons for preparation replies with specific instructions for response.
• Experienced working with NCEP (NC E-procurement system), NCAS (NC Accounting system), DHHS Open Windows and Beacon/Sap System.
• Plans and performs the administrative work of the office and handles problems and deviations in accordance with established instructions, priorities, policies, commitments and program goals.
• Use a variety of Microsoft Office products such as Word, Excel, Power Point, etc.
• Use other office equipment - copier, fax machine, scanner, calculator, etc.
• Assist Center Director Secretary and Human Resource receptionist as needed.

Processing Assistant IV - Employment Security Commission

(2005-01 - 2005-06)

• Review and process requests for waivers and appeals according to agency regulations.
• Key data entry transactions to establish overpayments on unemployment claims including C1's and A 8's.
• Research and retrieve records from storage, prepare and make daily deposit of funds received by the department.
• Route and file documents internally.
• Process and deliver incoming mail.
• Process claim withdrawn.
• Retrieve and route documents per request from management and fraud investigators, maintain files, Weekly and monthly tally sheets.
• Process/gather information using adding machine, fax machine, copier, personal computer and internet. Retrieve request from email

Processing Assistant III - Employment Security Commission

(2004-05 - 2005-01)

• Process returned benefits checks (mutilated, stale dated, bad address and any other returned benefit check).
• Made cancellation in system when check was returned with incorrect address.
• Re-mailed or reissued check after information was corrected.
• Process and mailed affidavit to claimant, place stop payment on original UI check or TRA check when affidavit was received
• Use the State Treasurer to confirmed if checks has been cleared.
• Assisted with Direct Deposit

Benefits Assistant Clerk - Labor International Union of North America

(2002-04 - 2003-06)

• Daily review and handling of incoming correspondence and documents from participants, retirees and beneficiaries.
• Daily recording, both manually and on computer, of incoming and outgoing information for pension applicants, participants, retirees and beneficiaries.
• Assist with maintaining files on all new pensioners and survivors.
• Prepare and mail out all applications, booklets, and other mailings.
• Assist with handling of outgoing mail.
• Assist with handling the monthly mailing of pension checks, remittance forms, etc.
• Filing of correspondence files and folders of the Fund Office.
• Operated electronic mail machine. Perform all other clerical duties that may be assigned

Administrative Specialist - Technical Design (contractor for DOE)

(2000-09 - 2002-03)

Contractor for Department of Energy, Washington DC.

• Screen telephone calls, visitors and incoming correspondence.
• Maintain supervisor calendar and schedule appointments.
• Retrieve and print out all correspondence requests.
• Reviewed, typed and prepared documents and correspondence from rough draft or oral instructions for supervisor's review and/or signature.
• Assist staff with expense vouchers, reservations, lodging, airline, living expenses and rental cars.
• Prepared and distribute the quarterly report of the Workers' Advocacy Minute Meeting.
• Input data on persons requesting to be added to the Workers' Compensation database.
• Process all incoming medical claims, determining whether patience is eligible for compensation or not.
• Performs other duties such as mailing, filing, and faxing.

Program Assistant - Oak Ridge Institute for Science & Education (contractor for DOE)

(1998-04 - 1999-01)

Contractor for Department of Energy, Washington DC.

• Received, reviewed and processed all incoming mail.
• Established and maintained accurate database records and files information on courses given to all personnel (description, date, time and place).
• Made inquiries upon request on classes given that was not in database.
• Provided assistance in ensuring that all personnel files were up-to-date with their correct information on training.
• Accurately and effectively researched and compiled information together from the web site relating to the Department of Energy per supervisor request.

Account Payable Clerk - Manpower Temporary Service

(1996-07 - 1998-04)

Temp for International Papers, Landover MD.

• Retrieved and printed the daily invoices to be distributed to appropriate staff.
• Received and distribute daily mail.
• Prepared invoice voucher package for review and approval by the accounting supervisor.
• Match receiving reports with purchase orders and vendor invoices.
• Correspond with mills concerning discrepancy on invoice.
• Performed other routine duties as assigned.

Claim Processor - St. Joseph Ambulatory Center

(1991-08 - 1993-04)

• Filed Blue Cross and Blue Shield Insurance and Medicare Insurance electronically
• received payments from claimants,
• printed and mailed out the monthly statement to claimants,
• corresponded with Insurance Representative to help claimant with filing claim

Vocational - Phillips Junior College (1986-08 - 1987-08)

High School Diploma - Utica High School (1979-08 - 1982-08)