Steph

Store manager/consultant

Talent

Dallas, TXMember since May 28, 2026

Remaining calm under pressureCustomer servicePayroll/timekeepingAbility to adapt and multitaskDeveloping and maintaining customer relationshipsMerchandisingCash handlingClear and effective communicationTime managementSalesPricingInventory control

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Remaining calm under pressureCustomer servicePayroll/timekeepingAbility to adapt and multitaskDeveloping and maintaining customer relationships

About

I've been working in customer service for 10+ years, for the past 2 years I was a store manager in the cannabis industry. I'm passionate about growth. I am a fast learner, and I always excel at everything I do.

Some of my skills include: remaining calm under pressure or any unexpected situation, customer service, payroll/timekeeping, ability to adapt and multitask in a fast pace working environment, developing and maintaining customer relationships to ensure customers satisfaction, merchandising, cash handling, clear and effective communication, time management, sales, pricing, and inventory control.

Experience

Store manager/consultant - ZAR wellness - Dallas, TX

(2022-05 - 2024-09)

Setting sales goals for store employees and guiding them to complete the goal.
Putting in hours in making sure employees are not over or under the time they are given.
Canvassing-going to Neighbor nearby businesses to ask about promotion for the store.
Setting up booths and talking to clients about purchasing CBD products
Educating both employees and clients on how to pick their products for certain ailments.
Maintain store cleanliness. Inventory (for both items to sell and items to use in store EX: cleaning supply)

Cashier - ZARA (retail store) - Dallas, TX

(2020-11 - 2022-05)

Keeping the register clean and organized. Opening store
Helping customers finding products in store, returns and customer service.
Assist customers with online orders and assisting online order pick up

Receptionist/Piercer - La Lobe Piercing Salon - Dallas, TX

(2019-07 - 2020-09)

Engaging, assisting, and resolving personal clients personal problems/answering questions they may have.
Placing and directing appointments over the phone, as well as educating and determining the best option the client needs.
Medically, sterilizing merchandise, while eating other piercers and piercing customers. Also assuring customers have any doubts they may have and going above and beyond to ensure we develop a long-term relationship with each customer.