Steph

Quality Assurance Engineer experienced in REST API testing, backend automation, and performance testing across commerce and payment systems. Skilled in Python, SQL, and integration testing, with a track record of troubleshooting authentication issues, improving test efficiency, and supporting reliable software releases.

Commerce & Payments QA Engineer at Sony Interactive Entertainment (2025-07 – 2026-08)

• Built k6 performance-testing infrastructure from scratch, supporting end-to-end performance campaigns with 15K test accounts.
• Diagnosed OAuth token expiration in long-running API tests and implemented proactive token refresh, eliminating a 0.18% error rate.
• Refactored Python test-account provisioning scripts for multi-environment support and parallel API requests, reducing preparation time from over an hour to 12 minutes.
• Tested REST APIs and automated event-driven payment integration workflows using Cucumber and SQL, validating transaction data across multiple services and databases.
• Analyzed logs, API traffic, and error patterns to troubleshoot defects, validate fixes, and support reliable releases.

Software Engineering Apprentice at Techtonica (2024-12 – 2025-07)

• Built and tested full-stack applications in a 10+ person Agile/Scrum team, using Git, GitHub, and pull requests to collaborate on code and validate functionality.
• Developed an automated application workflow using Python and Flask, contributed to Techtonica's website and curriculum, and applied unit testing and test-driven development to improve code quality.

Line Staff at Real Options for City Kids (R.O.C.K.) (2022-01 – 2023-12)

• Managed an annual caseload of approximately 15 students, tracking progress, maintaining accurate records, and coordinating individualized support with families and staff.

Full-Stack Software Engineering Program – Techtonica

B.A. in Psychology, Minor in Africana Studies – San Francisco State University

A.A. in Psychology – City College of San Francisco