Server
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People-orientated, team player, multi-tasker, quick learner, internet savvy, salesperson, mixologist, bilingual in Spanish/English. Ambitious, personable.
Brooklyn Chop House Times square – New York, NY
Server 2022 - Present
· Provided exceptional experience to celebrities/patron/customers dining in.
· Had knowledge of the menu, as well as food allergies.
· Had knowledge of the different cocktails we served, and the different glasses/bottles of wine that we provided.
· Made sure every table and set up was up to par before opening the restaurant, and before the next customers were sat.
Blend On The Water – LIC, NY
Server 2022-2023
· Provided exceptional experience to patron/customers dining in.
· Had knowledge of the menu, as well as food allergies.
· Had knowledge of the different cocktails we served, and the different glasses of wine that we had.
· Made sure every table and set up was up to par before opening the restaurant, and before the next customers were sat.
· Made sure my station was always organized and clean.
Nerai – New York, NY
Captain 2018-2022
· Provided exceptional experience to patron/customers dining in.
· Had knowledge of the menu, as well as food allergies.
· Had knowledge of the different cocktails we served, and the different glasses of wine that we had.
· Made sure every table and set up was up to par before opening the restaurant, and before the next customers were sat.
· Made sure my station was always organized and clean.
HMS HOST LGA – Osteria Fusco – Queens, NY
Bartender / Server 2018-2019
§ Mixed/poured and served nonalcoholic-alcoholic beverages to customers sitting at the bar.
§ Provided restaurant menu, along with details of what the specials and dishes were being served, while waiting tables or serving at the bar.
§ Had knowledge of wine, beer and spirits for customers.
§ Provided top fast and friendly service while keeping my station clean and organized.
§ Cleaned and stocked bar
§ Made daily inventory sheets for items needed for the next day.
§ Prepared all fruits and garnishes.
§ Micros cash and card handling.
Spring Hill Suites by Marriott- New York, NY
Front Desk / Night auditor 2012-2018
§ Provided patrons/guests information on the area of hotel.
§ Answered phone calls, handled switch board, and provided a shuttle to and from the airport/gave directions to and from hotel.
§ Made room keys, inspected rooms, prepared romance packages, and provided our patrons/guests with excellent customer service.
§ Took payments, handled patron/guest complaints, and solved any dissatisfactions during their stay.
§ Managed all reservations throughout the day.
§ Took payments for distressed airline accommodations and guests who are checking out, also made new reservations for airlines, and regular guests staying in the facility.
§ Made nightly and monthly revenue reports.
§ Passed on any new information or mishaps that have occurred from the day to the general manager.
Laguardia community college - Nursing 3.6 GPA
