Stephen Palmer

Detail-oriented and analytical business professional with 5+ years of experience supporting reporting operations, customer-focused processes, forecasting analysis, and cross-functional coordination. Skilled in Excel reporting, data management, operational support, and stakeholder communication in fast-paced environments. Proven ability to manage large datasets, maintain accurate reporting, support planning initiatives, and collaborate across departments to improve efficiency and customer experience.

Analyst, HR Consultant at Elevare People Partners (2025-01 – Present)

• Analyze HR data, workforce trends, and employee metrics to identify insights and support strategic business decisions.
• Partnered with HR consultants and business leaders to assess workforce needs, organizational effectiveness, and talent-related challenges.
• Prepared reports, dashboards, presentations, and analytical summaries for leadership and client discussions.
• Conducted research and analysis related to compensation, benefits, employee engagement, retention, staffing, and organizational development.
• Supported HR consulting projects from data collection and analysis through recommendations and implementation.
• Evaluated HR processes and identified opportunities to improve efficiency, employee experience, and organizational performance.
• Managed and validated HR data from multiple sources, ensuring accuracy, consistency, and confidentiality.
• Translated complex data into clear, actionable recommendations for HR leaders and business stakeholders.
• Assisted with project planning, client deliverables, presentations, and implementation of HR initiatives.
• Collaborated cross-functionally with HR, finance, operations, and management teams to support workforce planning and organizational priorities.

Analyst, People Data & Analytics at Party City Holdings, Inc. (2020-01 – 2025-01)

• Managed and analyzed large datasets to support operational planning, reporting, and business decision-making.
• Developed and maintained Excel and Power BI reporting to track operational metrics, forecasting trends, and business performance data used for planning and decision-making.
• Partnered cross-functionally with Operations, HR, and leadership teams to resolve reporting issues, support business requests, and improve internal processes.
• Maintained data accuracy across HR systems and internal databases with strong attention to detail.
• Generated recurring and ad hoc reports for leadership while meeting strict deadlines and accuracy standards.
• Supported high-volume reporting requests and coordinated communication across departments.
• Administered systems including Navex and Workday while ensuring data integrity and reporting accuracy.
• Prepared government and compliance reporting with a high degree of organization and analytical review.

Business Analyst at Essex Regional Educational Services Commission (2017-01 – 2020-01)

• Streamlined billing and operational procedures, improving reporting accuracy and process efficiency.
• Created Excel-based reporting, budgeting, and tracking tools for operational and management teams.
• Conducted forecasting, usage analysis, and cost reporting to support operational planning and purchasing decisions.
• Maintained databases and supported reporting functions across departments.
• Coordinated with internal stakeholders to resolve operational and customer-related issues while supporting workflow improvements.
• Provided customer and staff support related to reporting, systems, and operational processes.

Human Resources Specialist at Essex Regional Educational Services Commission (2016-01 – 2017-01)

• Maintained employee databases and ensured accurate documentation and recordkeeping.
• Served as a primary point of contact for employee questions and administrative support.
• Processed onboarding documentation, benefits administration, and employment verifications.
• Coordinated communication between departments to support employee services and operational needs.
• Developed Excel tools to automate calculations and improve reporting efficiency.

Bachelor of Science in Business Administration, Concentration in Marketing – Rider University (2014-12)