Stephen Yonushonis
Hospitality professional with leadership experience in craft beer, restaurant, retail, and entertainment environments
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About
Hospitality professional with leadership experience in craft beer, restaurant, retail, and entertainment environments. Trusted to lead high-volume shifts, independently serve hundreds of guests, train employees, and oversee daily operations including opening, closing, and cash reconciliation.
Experience
Bartender / Shift Lead - Grist House Craft Brewery
(2024-10)
- Lead high-volume shifts, independently serving hundreds of guests while maintaining exceptional speed, accuracy, and hospitality.
- Handle opening and closing procedures, cash reconciliation, operational oversight, and shift leadership.
- Train and mentor new hires while maintaining service standards.
- Provide personalized craft beer recommendations and cultivate lasting guest relationships.
Bartender / Server - Smoke PGH
(2024-03 - 2024-09)
- Prepared cocktails and delivered attentive table service.
- Worked closely with kitchen staff to ensure accurate and timely service.
Senior Barista / Café Team Expert, Barista - Barnes & Noble
(2021-11 - 2024-10)
- Progressed from Barista to Senior Barista/Café Team Expert through strong performance.
- Led opening and closing shifts, trained new employees, and managed café inventory.
- Extensively cross-trained on the bookstore floor, assisting with merchandising, cashiering, customer recommendations, and store operations.
- Collaborated across departments to deliver an exceptional customer experience.
Theatre Manager / Film Crew - AMC Theatres
(2016-11 - 2022-09)
- Managed scheduling, deposits, inventory, and daily theatre operations.
- Oversaw projection scheduling and maintained operational standards.
- Delivered exceptional guest service in high-volume environments.
Education
Bachelor of Arts - Communication - Clarion University
