Steve Woolf

19 years as a professional Kronos/UKG SME, implementing, and administering UKG (Kronos) Workforce Management applications and HCM solutions. Experienced project leader and functional consultant, with strong Agile and SDLC expertise, delivering complex HRIS projects on time and within budget. Advanced expertise in UKG configuration, including pay rules, accruals, scheduling, security, interfaces, reporting, timekeeping, attestation, and mobile application in alignment with business needs.

Skilled in regression testing, troubleshooting, and solving complex system issues, and production support. Strong analytical and reporting skills, applying a detailed approach to ensure data integrity and data quality. Proven ability to partner with HR, Payroll, IT, Finance, and Operations understanding business processes, user experience, and system interfaces.

Experienced in user training, documentation, process improvement, and change management. Knowledge of ISO 9000 standards and their application to HR, payroll, and timekeeping processes.

Senior HR IT System Analyst - Allegion - Carmel, IN

(2023-07 - 2026-09)

Senior UKG Pro Workforce Management system administrator supporting a global manufacturing company.

• Led the successful migration from Workforce Central 8.1 to UKG PRO WFM.
• Designed, built, and maintained system configurations in alignment with pay policies, labor laws, and union CBAs with varying levels of complexities.
• Developed comprehensive test scripts and performed end-to-end testing for all system enhancements.
• Experience with Workday payroll and employee integrations, monitoring data flow and resolving issues.
• Developed data-driven custom reports, Dataviews, and Hyperfinds to support business and operational needs.
• Administered user access, security profiles, and employee visibility to ensure appropriate system permissions.
• Diagnosed and resolved system and user issues using Assist incident ticket processes.
• Managed firmware upgrades, configuration, and troubleshooting the 9000, 9100, and DX timekeeping devices.
• Partnered with HR, Payroll, IT, Finance, and Operations to align WFM solutions with business strategy and organizational growth.

Senior Kronos HRIS Analyst - Schneider Electric - North America

(2020-10 - 2023-03)

Administrator of UKG/Kronos Workforce Central and UKG PRO WFM for the U.S., Canada, and Mexico.

• Built WFC configurations including pay and break policies, pay rules, accruals, activities, attestations.
• Supported UKG Dimensions implementation and HCM integrations using Agile methodology and JIRA.
• Developed automated manager notifications, including overtime alerts, and supported PTO purchase/buyback functionality.
• Managed 400+ InTouch time clocks, including installation, configuration, and troubleshooting.
• Modified and maintained WIM interfaces; resolved data import/export and integration issues.
• Created Hyperfinds, Genies, and SQL-based reports for analysis and business reporting.
• Provided payroll support and resolved data issues between Kronos and Dayforce.

Kronos/HRIS Administrator - Drybar Holdings LLC - Irvine, CA

(2019-01 - 2020-03)

Administered Kronos Timekeeping, Payroll, and HR applications for a nationwide organization.

• Led the Kronos WFC upgrade from 7.0 to 8.1.4.
• Project Lead for Ceridian Dayforce HR/Payroll implementation, managing configuration, testing, milestones, and deliverables.
• Led requirements and discovery sessions with business stakeholders, vendors, and consultants.
• Configured applications to support labor laws, pay policies, and business processes.
• Supported Payroll with troubleshooting, reconciliation, and issue resolution.
• Managed Kronos WIM interfaces and data integrations between HR and Payroll systems.
• Configured MyTimestamp/Attestation for meal and break rules, split shifts, and punch exceptions.
• Developed SQL-based reports and provided data analysis.
• Created user documentation and delivered HCM/Kronos training.

System Administrator - See’s Candies - Carson, CA

(2015-09 - 2019-01)

Administered Kronos WFC and served as the HRIS point of contact for Payroll and Human Resources.

• Configured access profiles, accruals, scheduling, wage profiles, work rules, pay codes, and business structure.
• Managed timekeeping data integrity and payroll exports to Oracle E-Business HCM.
• Maintained WIM interfaces, data extracts, and FTP/MoveIT integrations.
• Developed custom reports using Genies, Hyperfinds, and SQL.
• Configured and performed firmware upgrades on Kronos time clocks and troubleshoot and resolved issues.
• Trained employees and developed user documentation.

Senior Business Analyst - St Joseph Health - Irvine, CA

(2013-04 - 2015-09)

Responsible for supporting the Kronos WFC application across multiple servers and 4500 series timeclocks for multiple healthcare facilities supporting over 10,000+ employees.

• Managed cross-functional application projects within established timelines and budgets.
• Provide support, guidance and training to the users on the use of Kronos application and time clocks.
• Develop, build, and test HR applications and provide professional documentation.
• Reconcile all time and attendance, payroll and accrual balances issues to ensure accuracy.
• Develop SQL queries on Oracle relational database to provide analysis and reports.
• Troubleshoot and resolve user inquires and issues in a timely professional manner.
• Setup and configured Navigator in Kronos 7.0 environment.
• Supported implementing, upgrading, and maintaining Kronos Time & Attendance modules.
• Kronos configuration including, user profiles, pay rules, PCDs, for multiple shifts, overtime pay, and scheduling.
• Maintained a strong working relationship with Kronos to guarantee the system is current with new releases and fixes to ensure optimal performance.

Project Manager - Kronos - Irvine, CA

(2011-09 - 2013-02)

• Managed Kronos Telestaff implementations from planning through deployment
• Developed project plans, timelines, milestones, and resource requirements.
• Gathered business requirements and designed solutions aligned with client processes.
• Managed project scope, deliverables, and billable hours

Project Consultant - Ventura Foods - Brea, CA

(2010-09 - 2011-01)

• Managed Kronos HTML upgrade to version 6.0.
• Coordinated project timelines, responsibilities, issues, and changes.
• Configured Kronos to align with business processes and improve data integrity.
• Redesigned inefficient processes and trained users on optimized system functionality.

Application Specialist - Sycuan Casino - El Cajon, CA

(2007-10 - 2010-10)

• Administered iSeries network infrastructure, including security, configuration, backups, and troubleshooting.
• Managed technical projects from cost analysis through implementation and documentation.
• Led Kronos upgrades from versions 4.1 to 5.2 and 6.0.
• Configured Kronos security, profiles, scheduling, reporting, and user menus.
• Implemented and maintained HRLogix applicant tracking and reporting.
• Developed HR, Finance, and Hospitality reports using CL, SQL, 400 Query, Cognos, and Excel.

Bachelor of Science Degree - Telecommunications - San Diego State University