Steven Armijo

Customer-focused retail professional with 8+ years of experience delivering exceptional service, driving sales, managing transactions, and supporting high-volume store operations. Proven ability to serve 100–150 customers per shift while maintaining speed, accuracy, professionalism, and a consistently positive customer experience. Recognized for building customer rapport, identifying needs, recommending products, resolving concerns, and keeping fast-paced operations organized and efficient.

FLOOR STAFF - WINROCK REGAL THEATERS

(2026-05 - 2026-09)

• Deliver professional, friendly, and efficient guest service within a fast-paced entertainment environment.
• Assist guests with theater operations while maintaining a clean, organized, and welcoming environment.
• Support daily operations and contribute to a smooth, positive, and memorable guest experience.

SALES ASSOCIATE - SAVERS / VALUE VILLAGE

(2023-08 - 2026-03)

• Served 100–150 customers per shift, consistently balancing speed, accuracy, professionalism, and quality service.
• Created positive customer interactions that encouraged repeat business and strengthened the overall shopping experience.
• Processed cash and POS transactions with a high degree of accuracy, accountability, and attention to detail.
• Maintained organized sales-floor presentation and merchandising standards to improve customer flow and product visibility.

SALES CLERK - SAVERS

(2019-09 - 2020-04)

• Provided attentive customer service while supporting daily retail operations in a high-traffic store environment.
• Assisted customers and contributed to an organized, efficient, and welcoming shopping experience.

CASHIER / SELF-CHECKOUT HOST - WALMART

(2017-09 - 2019-05)

• Managed high-volume checkout operations with an emphasis on speed, transaction accuracy, and minimizing customer wait times.
• Guided customers through self-checkout procedures, resolving issues efficiently and helping create a smooth checkout experience.
• Professionally de-escalated customer concerns and addressed service issues to help prevent complaints and negative experiences.

ELECTRONICS SALES ASSOCIATE - WALMART

(2015-05 - 2017-04)

• Assessed customer needs and recommended appropriate electronics solutions to support informed purchasing decisions.
• Built customer trust through strong product knowledge, clear communication, and attentive service.
• Maintained product availability and organized inventory within a high-demand electronics department.

MOBILE & TABLET ASSOCIATE - BEST BUY

(2014-10 - 2015-05)

• Guided customers through mobile device and solution selections based on their individual needs and preferences.
• Recommended relevant accessories and add-ons to increase transaction value and enhance customer solutions.
• Translated technical product information into clear, easy-to-understand explanations for customers.

Diploma - SIATECH CHARTER SCHOOL