Summer Holgate

Sr. Human Resources Manager | US LBM | Arizona | 09/2022 - Present

Supporting AZ, CA, CO, NM, NV, TX and WA

Positioned on Arizona’s Women’s Associate Resource Group to elevate, connect and inspire women in Construction Industry
Assisted with 3 business acquisitions focusing on onboarding employees
Streamlined communication across 10 Divisions advocating training material and people management level commitments and workflow
Focused on advocacy for US LBM to smaller acquired divisions to outline and enforce corporate matters and direction successfully
Manage and leading 7 HR Generalists supporting 10 divisions of approximately 2,000 employees in employee relations, investigations, leave of absence, HRIS workflows, communications, site level support, engagement, performance management, and recruiting

Director of all Human Resources functionality and support for two companies under Octane Entertainment including Mavrix One and Octane Raceway

Supporting over 200 associates across 2 businesses, partnering with the COO, two General Manager, plus the management team of 15
Completing Payroll biweekly using automatic Paylocity system and a manual system through Homebase, calculated tips and commissions
Support leadership with coaching, delivering documentation and training tracking for overall teams
Reviewed all Worker’s Compensation, Unemployment, FMLA, and Wage garnishments
Utilizing Indeed and HigherMe for recruiting purposes, hiring through Paylocity system and heading onboarding orientation

Managed 28 HR professionals, and supported over 6,000 Amazon warehouse associates in over 200 Amazon Delivery Stations in North America West and Northeast
Built and maintained strong, lasting relationships with focus to create an environment of trust, consistency, and open communication
Utilized Amazon resources to problem solve escalations and queries and to providing troubleshooting support for HR field partners
Explore and metrics data for quality purposes, training, process improvements

Created and maintained employee engagement budget maximize utilization of per dollar / per associate through the year
Created materials and processes to train new HR personnel, streamlining onboarding processes
Created an Exit Survey program through Qualtrics Survey platform to gather data from Amazon Associate that focused on site training, culture, leadership, and experience
Spearheaded regional attrition focus for 42 weeks with starting point at 6.92% on a goal of 3.5% average of 10 sites and ended at 3.52% average of 10 sites with a decrease of 3.4% in Arizona Delivery station

Listening, coaching and elevating associates as well as partnerships with site leadership and support teams to work through success of station culture, policy integration, and process work
Spearheaded site closure of Delivery Station DPX3 in Chandler, AZ rehoming over 150 associates and leaders with an attrition of <8% for the span of 6 weeks
Overseeing Yard Marshal project for Southwest for 14 sites, creating 164 job offers with 99% positions filled at finish

Formulated well-rounded partnerships across HR strategy, function and execution for the store

Operated and reported scheduling for optimal process operation following strict budget guides
Translated and communicated people data and metrics with Mytime, Workday and Sharepoint
Developed and coached over 10 Team Leaders to elevate the skills and expertise of their team
Recruited, selected and managed talent & training of over 200 hourly team members and leaders in the span of 3 months in preparation for Holiday Quarter