Summer Holgate

Experienced Human Resources Professional with a demonstrated history of leading in the retail and logistics industry using people-first approach and results oriented. Skilled in Creative Communication, Management, Employee Relations, and Employee Engagement. Strong business development professional with a Bachelor of Arts - BA focused in Organizational Leadership from Arizona State University.

Sr. Human Resources Manager | US LBM | Arizona | 09/2022 - Present

• Positioned on Arizona’s Women’s Associate Resource Group to elevate, connect and inspire women in Construction Industry
• Assisted with 3 business acquisitions focusing on onboarding employees 
• Streamlined communication across 10 Divisions advocating training material and people management level commitments and workflow
• Focused on advocacy for US LBM to smaller acquired divisions to outline and enforce corporate matters and direction successfully
• Manage and leading 7 HR Generalists supporting 10 divisions of approximately 2,000 employees in employee relations, investigations, leave of absence, HRIS workflows, communications, site level support, engagement, performance management, and recruiting

Human Resources Director | Octane Entertainment | Scottsdale, AZ | 03/2022 – 08/2022

• Supporting over 200 associates across 2 businesses, partnering with the COO, two General Manager, plus the management team of 15
• Completing Payroll biweekly using automatic Paylocity system and a manual system through Homebase, calculated tips and commissions 
• Support leadership with coaching, delivering documentation and training tracking for overall teams
• Reviewed all Worker’s Compensation, Unemployment, FMLA, and Wage garnishments
• Utilizing Indeed and HigherMe for recruiting purposes, hiring through Paylocity system and heading onboarding orientation

Human Resources | Amazon | Arizona | 01/2020 – 01/2023

Human Resources Manager II – 09/2022-01/2023

• Managed 28 HR professionals, and supported over 6,000 Amazon warehouse associates in over 200 Amazon Delivery Stations in North America West and Northeast
• Built and maintained strong, lasting relationships with focus to create an environment of trust, consistency, and open communication
• Utilized Amazon resources to problem solve escalations and queries and to providing troubleshooting support for HR field partners
• Explore and metrics data for quality purposes, training, process improvements

Human Resources Business Partner – 09/2020-09/2022

• Created and maintained employee engagement budget maximize utilization of per dollar / per associate through the year
• Created materials and processes to train new HR personnel, streamlining onboarding processes
• Created an Exit Survey program through Qualtrics Survey platform to gather data from Amazon Associate that focused on site training, culture, leadership, and experience
• Spearheaded regional attrition focus for 42 weeks with starting point at 6.92% on a goal of 3.5% average of 10 sites and ended at 3.52% average of 10 sites with a decrease of 3.4% in Arizona Delivery station

Sr Human Resources Assistant – 01/2020-09/2020

• Listening, coaching and elevating associates as well as partnerships with site leadership and support teams to work through success of station culture, policy integration, and process work
• Spearheaded site closure of Delivery Station DPX3 in Chandler, AZ rehoming over 150 associates and leaders with an attrition of <8% for the span of 6 weeks
• Overseeing Yard Marshal project for Southwest for 14 sites, creating 164 job offers with 99% positions filled at finish

Executive Team Leader – Human Resources | Target | Mesa, AZ | 01/2019 – 01/2020

• Operated and reported scheduling for optimal process operation following strict budget guides
• Translated and communicated people data and metrics with Mytime, Workday and Sharepoint
• Developed and coached over 10 Team Leaders to elevate the skills and expertise of their team
• Recruited, selected and managed talent & training of over 200 hourly team members and leaders in the span of 3 months in preparation for Holiday Quarter

BACHELOR OF ARTS Organizational Leadership | Arizona State University | 08/15 – 12/17

• College of Integrative Science & Arts - Graduated
• Studied leadership focused structures, studies, and culture based on modern, corporate, and large-scale organizations