Susan Hayes
Sales, management, operations
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About
Goal oriented and motivated individual with an extensive career in agricultural based customer service and a history of driving sales in existing and new product lines, while maintaining team productivity and morale. Continuing to grow a healthy network in the agriculture community with emphasis in agricultural and livestock supplies.
Experience
Farm Supply Company - Farmer Owned Cooperative
July 1991 - present Paso Robles, CaliforniaBranch Manager
Excel in sales, customer service and product knowledge.Customer retention and growth.
Managing a branch crew of 16 employees in various departments.
Inventory maintenance; rotation, turns, loss prevention.
Sales goals, annual budgets, capital improvements.
Microsoft Outlook, Teams, Word, and Excel
Assistant Branch Manager
Exemplary customer service and product knowledge.
Supported Branch manager with communications.
Created a monthly schedule for a staff of 20 employees.
Supported sales staff with on the job real time mentoring.
Sales Associate
Sales, customer service, product knowledge, stocking shelves.
Nutrena Feeds/Assistant Territory Manager
August 1989 - July 1991
