Susan Thompson

I strive to create a welcoming, healing space where individuals feel seen, heard, and empowered. My mission as an emerging Provisionally Licensed Professional Counselor is to demonstrate cultural humility, authenticity, and unconditional compassion, using evidence-based therapeutic practices with holistic approaches, while continually expanding my knowledge and learning from each client.

Licensed Professional Counselor Associate - District Counseling

(2025-01)

In this role, I managed a diverse clinical caseload of 13+ clients, delivering evidence-based therapeutic interventions while maintaining strict compliance with state regulations and ethical standards. I navigated complex case management and crises with clinical rigor, consistently prioritizing client safety, treatment efficacy, and accurate clinical documentation within a fast-paced practice environment.

Provisionally Licensed Professional Counselor - Petsburgh Therapy Services LLC.

(2023-01 - 2025-12)

Provided individual therapy in residential and private-practice settings, co-facilitated residential group therapy, managed scheduling and documentation in Simple Practice, and assisted with administrative tasks under weekly supervision from a certified trauma-focused, animal-assisted LPC.

Dog Groomer - Petsmart

(2018-01 - 2020-12)

Delivered high-quality grooming services, monitored pets' health while educating owners, maintained strong client rapport, and developed communication, empathy, and problem-solving skills; recognized as employee of the month for professionalism and reliability.

Waitress - El Charro Mexicano

(2017-01 - 2019-12)

Managed high-pressure client interactions with understanding and cultural sensitivity, strengthening active listening and emotional intelligence applicable to counseling diverse populations.

Store Associate - Express

(2018-01 - 2018-12)

Navigated complex customer needs and challenging situations in retail, honing patience, supportiveness, problem-solving, conflict resolution, emotion regulation, and professional communication relevant to counseling.

Facilities Clerk - Honolulu Community College

(2013-01 - 2017-12)

Coordinated events, managed administrative duties, and maintained clear staff communication, developing organization, multitasking, and interpersonal skills.

Facilities Assistant - University of Hawai'i at Manoa

(2019-01 - 2020-12)

Maintained a safe and welcoming environment by monitoring facilities, addressing maintenance issues, and managing secure opening and closing procedures, demonstrating reliability, attention to detail, and care for building users.

MA - Clinical Mental Health Counseling - Liberty University (2024-05)

BA - Psychology - University of Hawai'i at Manoa (2020-05)

AA - Liberal Arts - Honolulu Community College (2015-12)