Susie Ocampo

Detail-oriented bilingual Accounting Specialist with 12+ years of experience in accounts receivable, cash applications, payment posting, reconciliations, billing, and financial operations. Skilled in researching discrepancies, maintaining accurate customer accounts and financial records, supporting month-end close, and collaborating with cross functional teams. Proficient in SAP, Salesforce, Microsoft Excel, ERP systems, PracticeEHR, and InstaMed.

Recognized for accuracy, organization, and exceptional customer service.

Machine Operator at PepperBall (2025-06 – 2026-05)

• Maintain production efficiency and safety standards
• Operate assembly machines and perform quality inspections

Cash Application Specialist / AR Specialist / Medical Coder at PrimeSource/PrimeHealth (2009-08 – 2021-08)

• Managed Medicaid/Medicare billing and reconciliation.
• Worked closely with finance team in Medicaid/Medicare reporting.
• Directed bank deposits, bank report deposits and reconciliation.
• Supported timely month end close through accurate reconciliation and payment posting.
• Assisted with EFT setup for AHC payments.
• Assisted with posting ERA reconciliation.
• Reviewed all prosthetic billing to ensure accurate documentation.
• Entered DME, specialty exams charges and Medicaid liability claims.
• Coordinated hearing aid battery requests with nursing facilities and billing statements.
• Managed training coding exams and prosthetics.
• Processed credit cards via InstaMed, electronic checks, refunds, and month end reporting.
• Provided direct support to AR Manager.