Sweety Mozar

Detail-oriented accounting professional with extensive experience in accounts receivable, financial reporting, reconciliation, and compliance. Most recently served as Collections Accountant with the Virginia State Police, managing the full collections lifecycle including aging analysis, dunning correspondence, claim management, and OAG escalations. Proven track record of accurate financial processing across state government, financial services, and private industry.

Adept at Microsoft Excel, financial systems, and cross-functional collaboration in complex, multi-funding-stream environments.

Collections Accountant - Virginia State Police - Richmond, VA

(2024-06 - 2026-04)

Manage the complete accounts receivable collections lifecycle, including generating and analyzing aging reports to identify overdue invoices and initiating timely follow-up actions.

• Issue dunning letters and payment reminders via Perceptive Software to maintain consistent communication with delinquent account holders.
• Create and maintain claims for delinquent and certified customer accounts; update claim amounts monthly to reflect current outstanding balances.
• Reconcile tax reports against aging reports across multiple customer types to ensure data accuracy and compliance.
• Verify payments by tracking deposit certificate numbers and close claims upon receipt, ensuring accurate records.
• Escalate overdue invoices exceeding $2,000 to the Office of the Attorney General (OAG) for further collection action.
• Prepare and maintain comprehensive monthly total claim reports to support management oversight and financial transparency.
• Respond to customer inquiries with accurate, professional account guidance; collaborate with team members to ensure timely issue resolution.

ACH Claims Processor - eTeam Inc. (Client: Capital One) - Richmond, VA

(2023-10 - 2024-01)

• Reviewed and processed 70–80 ACH dispute claims per day with high accuracy, consistently meeting daily processing metrics.
• Flagged and resolved non-automated or exception claims through careful analysis and coordination with team leads.
• Contributed to process improvement initiatives to streamline claims workflows and reduce processing time.
• Supported additional payment processes as needed, demonstrating flexibility and team collaboration.

Accountant (Part-Time) - Artwork Planet LLC

(2012-10 - 2022-09)

• Managed full-cycle accounts payable and financial reporting functions, including coding, processing, and reconciling non-payroll expenditures — reducing invoice turnaround time by 50% through process improvements and automation.
• Maintained transaction journals and performed period-end reconciliations; prepared monthly and annual financial statements in accordance with GAAP, including fiscal year-end close schedules and attachments.
• Documented and updated desktop accounting procedures, ensuring staff had current, accurate process guidance — directly mirrors OAG's requirement to document and update desktop procedures.
• Conducted cost analysis and identified cost-saving measures resulting in $25,000 in annual savings; collaborated with external auditors and tax consultants, providing audit-ready documentation and responding to inquiries.
• Communicated financial findings clearly to internal and external stakeholders, supporting policy compliance and informed decision-making.
• Ensured full tax compliance, minimizing risk of penalties and maximizing available benefits for the organization.
• Collaborated with external auditors and tax consultants to successfully navigate audits with favorable outcomes.
• Negotiated favorable vendor terms, generating cost savings and improving vendor performance.

Senior Teller & Personal Banker - BB&T

(2010-04 - 2010-10)

• Coached and trained teller team on accurate, policy-compliant transaction processing.
• Managed complex transactions and escalations using deep knowledge of banking policies and procedures.
• Maintained highest standards of customer service while consistently exceeding branch sales targets.

Senior Teller - Bank of America

(2008-10 - 2010-05)

• Processed a high volume of financial transactions with accuracy; maintained and balanced cash drawer daily.
• Received 'Most Improved Teller' award within first 2 months and 'Most Accurate Teller' award in month 3.
• Earned regional recognition from the marketing head for highest product sales in Q2 2009.
• Provided excellent customer service including account status inquiries, product referrals, and phone support.

Bank Teller - Sangli Co-operative Bank - Mumbai, India

(2002-03 - 2003-03)

• Processed routine financial transactions including deposits, withdrawals, check cashing, and loan payments.
• Managed daily cash handling, prepared branch paperwork, and balanced cash drawer per branch procedures.
• Handled accounting transactions and reconciliation tasks in a high-volume banking environment.

Finance Trainee - Bharat Bijali Ltd - Mumbai, India

(2001-06 - 2002-02)

• Reconciled expenditure reports to source documents; maintained and distributed financial records.
• Entered cash transactions in ledgers; reconciled internal ledgers with financial reporting system outputs.
• Maintained payroll records including leave tracking; prepared bank deposits.

Post Graduate Diploma in Management Studies

Bachelor of Commerce

Diploma in Web-Centric Program - NIIT Computers