Syed Husainy

Accomplished management professional with over 20 years of experience in sales, customer service, operations, and team leadership. Proven record of earning rapid promotions, managing successful businesses, increasing customer satisfaction, and driving operational excellence across automotive, retail, fitness, restaurant, and dental supply industries.

Store Manager - My City Auto Care

(2024-08)

• Started as Service Writer, promoted to Assistant Manager within 3 months, and promoted to Store Manager based on performance and leadership.
• Oversee daily operations, customer service, employee development, workflow management, and sales performance.
• Work directly with extended warranty companies to maximize customer coverage and secure approvals for necessary vehicle repairs.
• Review repair estimates and warranty contracts to ensure customers receive all eligible benefits.
• Advocate for customers while maintaining profitability and operational efficiency.
• Train and support team members on warranty claim processes and customer communication.

Owner / Operator - Big Apple Bagels

(2020-12 - 2024-05)

• Owned and operated a successful restaurant business featuring one of Illinois' first 100% halal bagel sandwich concepts.
• Managed staffing, scheduling, inventory control, vendor relationships, and customer service.
• Oversaw daily financial operations and business growth initiatives.

Assistant Manager - XSport Fitness

(2018-07 - 2020-12)

• Started in sales and earned promotion to Assistant Manager.
• Supported operations across four different locations.
• Led sales initiatives, membership growth, and team performance improvement.

Manager - U.S. Elite Dental Supply

(2013-06 - 2018-07)

• Managed daily operations, customer accounts, sales activities, and staff performance.
• Built long-term client relationships and contributed to business growth.

High School Diploma