Syed Naqi

Project management and operations professional with experience coordinating projects, managing business operations, supporting teams, recruiting and training employees, and improving workflows across technology education, healthcare, restaurant operations, and supply chain environments.

Google Project

Management certified with hands-on experience in project scheduling, milestone tracking, process documentation, vendor coordination, reporting, inventory management, and workflow improvement. Experienced with Asana, ClickUp, Trello, Jira, Microsoft Office, Google Workspace, Workday, Taleo, and business operations systems. Strong communicator with experience coordinating people, processes, vendors, and day-to-day operations.

Inventory & Supply Chain Operations Manager - Naz Halal Restaurant Group - Columbia, MD

(2025-11)

• Coordinate inventory planning, purchasing, and distribution across 40 restaurant locations, tracking orders, dependencies, and delivery schedules to maintain product availability.
• Create and manage purchase orders, vendor pricing, and delivery schedules while resolving supplier delays, shortages, and product-quality issues.
• Maintain operational reporting covering food cost, inventory accuracy, fill rates, order accuracy, and waste to support management decisions.
• Analyze sales trends and historical data to forecast inventory requirements and prepare demand, purchasing, and budget reports for senior leadership.
• Partner with restaurant general managers to identify inventory variances, control food costs, improve ordering practices, and implement operational process improvements.
• Support recruiting and staffing needs by helping identify candidates, coordinating interviews, and assisting with the hiring and onboarding process for restaurant personnel.
• Coordinate communication between suppliers, distribution operations, and restaurant leadership to resolve issues and keep deliveries on schedule.

Project Manager - Google Code Next - Inglewood, CA / Remote

(2023-09 - 2025-05)

• Managed project schedules, timelines, milestones, dependencies, and deliverables across multiple technical and educational initiatives using Agile project management practices.
• Coordinated cross-functional teams and stakeholders, maintaining clear communication and accountability throughout project lifecycles.
• Tracked tasks, milestones, and deliverables using Asana, ClickUp, and Trello, providing leadership with visibility into project progress and outstanding work.
• Designed and deployed a centralized registration platform that streamlined administrative workflows, improved data visibility, and incorporated real-time reporting.
• Developed SOPs, workflow documentation, and onboarding materials to standardize processes and improve team consistency.
• Reorganized Google Drive infrastructure and curriculum database standards by implementing structured folders, file-naming conventions, and version-control practices, improving document organization and retrieval.
• Coordinated the launch of a new physical office location, supporting project timelines, vendor coordination, resource planning, and operational readiness.
• Developed a zero-budget marketing initiative using emerging AI tools; the project was selected and showcased by leadership at a Google conference.
• Prepared weekly project status updates and executive summaries to communicate progress, priorities, issues, and next steps to stakeholders.

Medical Assistant / Healthcare Operations Specialist - Personic Healthcare - Columbia, MD

(2021-01 - 2023)

• Processed and maintained patient records using Electronic Health Record systems while following established documentation, privacy, and quality-control procedures.
• Verified patient information and documentation for accuracy and completeness while maintaining organized administrative workflows.
• Coordinated communication between patients and healthcare staff regarding appointments, procedures, documentation, and administrative requirements.
• Managed multiple administrative priorities in a fast-paced healthcare environment while maintaining attention to accuracy and compliance.

Operations Manager - Pizza Boli's - Columbia, MD

(2019-02 - 2021-01)

• Managed daily operations for a high-volume restaurant serving over 200 customers daily while maintaining high standards of service, quality, and efficiency.
• Supervised and trained a team of 8–12 employees, overseeing scheduling, performance management, daily task assignment, and staff development.
• Supported recruiting efforts by sourcing candidates, conducting initial interviews, facilitating hiring decisions, and leading onboarding and training programs.
• Managed vendor relationships and procurement activities, negotiating supplier agreements that reduced supply costs by 12%.
• Coordinated the rollout and cross-location testing of POS software upgrades across three franchise locations, overseeing system implementation, troubleshooting, and user adoption.
• Analyzed operational workflows to identify inefficiencies and implemented process changes that reduced waste by up to 50%.
• Monitored staffing, inventory, purchasing, customer service, and daily operating performance to maintain efficient business operations.

Howard Community College

Google Project Management Specialization Certificate - Project Management - Google / Coursera (2024-03)

Google Digital Marketing & E-commerce Certificate - Digital Marketing & E-commerce - Coursera (2025-02)

Introduction to Generative AI & AI Essentials - Artificial Intelligence - Google Cloud / Coursera (2024-08 - 2025-01)

Teamwork Skills: Communicating Effectively in Groups - Teamwork & Communication - University of Colorado Boulder (2025-04)