Sylvia Cantua

Reliable and hardworking professional with experience in customer service, food service, retail operations, inventory management, cash handling, and independent childcare. Experienced in fast-paced environments, assisting customers, maintaining clean and organized work areas, stocking products, managing inventory, and handling multiple responsibilities at once. Friendly, dependable, patient, and comfortable working independently or as part of a team.

Daycare Provider at Coco Kids (2019-12 – 2025-10)

• Independently provided daily care for up to 5 children at a time, ranging from infants through age 12.
• Maintained a safe, clean, organized, and welcoming environment for children.
• Adapted activities and care to meet different ages, personalities, and needs.
• Managed daily schedules, routines, activities, and multiple responsibilities independently.
• Communicated with parents and families regarding children's activities, meals, routines, and needs.
• Built positive and trusting relationships with children and families through dependable care.
• Prepared and served meals and snacks while maintaining cleanliness and appropriate food safety practices.

Opener / Shift Lead at Cold Stone Creamery (2018-10 – 2019-08)

• Helped lead daily operations and maintain an efficient workflow as a shift lead.
• Opened the store and organized the workspace for daily operations.
• Provided friendly and efficient customer service in a fast-paced environment.
• Operated the cash register and handled customer transactions.
• Took customer orders and prepared and served ice cream.
• Decorated cakes, cupcakes, and ice cream sandwiches for customers.
• Monitored inventory, tracked supplies, and assisted with ordering inventory.
• Restocked products and supplies and maintained clean, organized work areas.

High School Diploma – Horizons School: Independent Study (2019-06)