Tae Bennett

Dedicated leader with over 5 years of experience in compliance oversight, employee coaching, training, and performance management within public safety and operational environments. Proven ability to resolve complex workplace issues, support leadership decision-making, maintain confidential records, and deliver objective, fact-based recommendations. Seeking to leverage investigative and leadership expertise to contribute to a positive, compliant, and employee-focused workplace as an Employee Relations Specialist.

Adjunct Professor 911- Communications at Houston Community College (2024-02 – Present)

Deliver training and instruction on emergency communications principles, professional conduct, public safety standards, and best operational practices. Evaluate student performance, provide coaching and developmental feedback, and document progress toward program objectives. Maintain accurate educational records and ensure compliance with institutional policies and reporting requirements.

Facilitate classroom discussions and presentations designed to develop communication, problem-solving, conflict-management, and professional decision-making skills. Serve as a mentor and resource to students, providing guidance regarding career development, workplace expectations, and professional conduct.

Police Dispatch Manager at H.I.S.D Police Department (2022-07 – Present)

Manage daily operations of a public safety communications center while providing leadership, coaching, and guidance to dispatch personnel. Conduct administrative investigations involving policy compliance, workplace conduct concerns, operational deficiencies, and employee performance matters while maintaining confidentiality and professional discretion. Gather and evaluate information, review documentation, interview involved parties, and prepare detailed reports with findings, recommendations, and corrective actions for leadership review.

• Advise supervisors and staff regarding policy interpretation, documentation requirements, accountability measures, and consistent application of departmental procedures.
• Develop and implement corrective action plans, compliance initiatives, and performance improvement strategies to address identified risks and operational concerns.
• Resolve employee concerns and workplace issues through effective communication, problem-solving, coaching, and conflict resolution techniques.
• Interpret and ensure compliance with regulatory standards, including TCOLE, CJIS, and CALEA requirements, reducing organizational risk and supporting audit readiness.
• Maintain confidential records, investigative files, performance documentation, and compliance-related reports in accordance with organizational requirements.
• Analyze trends, audit findings, and operational data to identify emerging risks and recommend policy, process, and training improvements.
• Coordinate with internal departments, external agencies, vendors, and public safety partners to ensure effective communication and operational compliance.

Operations Supervisor at Vroom (2021-02 – 2022-07)

Supervised staff and daily operations while promoting accountability, customer service excellence, and compliance with company policies and state regulations. Investigated customer complaints, documentation discrepancies, and operational issues by reviewing records, evaluating evidence, and coordinating corrective actions. Resolved escalated concerns through effective communication, conflict resolution, and collaboration with cross-functional partners.

Applied state regulatory requirements and organizational procedures to ensure accurate processing and compliance. Collaborated with leadership and operational teams to ensure consistent interpretation and application of policies and procedures. Identified process gaps and developed solutions that improved efficiency, compliance, and service outcomes.

Police Dispatcher at H.I.S.D Police Department (2016-10 – 2021-02)

Managed emergency and non-emergency communications while maintaining accuracy, professionalism, and confidentiality. Entered, reviewed, and maintained sensitive information in local, state, and federal databases while ensuring compliance with established procedures. De-escalated high-stress situations through effective communication and conflict resolution techniques.

Coordinated responses between law enforcement personnel, alarm monitoring services, and community stakeholders. Demonstrated sound judgment under pressure while adhering to agency policies and regulatory requirements.

Teacher Assistant at Kate Bell Elementary School (H.I.S.D) (2013-08 – 2016-10)

Assisted with small learning groups, paying particular attention to children with special need. Reading tutoring were given on a one-on-one basis. The reading aptitude of the students was evaluated and assessed. Developed and executed plans for classroom instruction.

Master of Business Administration – Atlanta College of Liberal Arts and Sciences (2026-07)

Bachelor of Arts in General Studies – Ashworth College (2023-02)

Associates of Arts in Fine Arts – San Jacinto College (2018-08)