Tameka Ross
Transportation | Customer Service | Operations Professional
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About
Dedicated transportation, customer service, and operations professional with extensive experience in public transportation, airport operations, retail, caregiving, and customer support. Strong communication, safety awareness, teamwork, and problem-solving skills with a proven ability to work effectively in fast-paced environments.
Experience
Metro Bus Operator - LA Metropolitan Transportation Authority - Los Angeles, CA
(2020-02 - 2026-05)
- Safely transported passengers while following safety regulations
- Provided customer service and passenger assistance
- Maintained schedules and handled unexpected situations professionally
Customer Service Associate - Amazon - El Monte, CA
(2019-08 - 2020)
- Assisted customers with inquiries and service support
- Resolved issues efficiently in a fast-paced environment
Caregiver - Juanita Smith
(2008-10 - 2009-09)
- Provided compassionate daily care and assistance
- Maintained safe and supportive environments
Sales Photographer - Disneyland - Anaheim, CA
(2006-03 - 2008-08)
- Provided guest service while capturing memorable moments
- Promoted and sold photography packages
Customer Service Associate - Verizon - Cerritos, CA
(2003-10 - 2005-02)
- Assisted customers with account support and service concerns
- Maintained strong customer satisfaction
Warehouse Associate - New Balance - Ontario, CA
(2000-03 - 2004-05)
- Handled shipping, receiving, and inventory duties
- Worked efficiently in fast-paced warehouse operations
Security & Ramp Agent - International Total Services (ITS) – LAX Airport - Los Angeles, CA
(1997 - 2000)
- Performed airport security and ramp operations
- Loaded/unloaded cargo while following safety standards
