Tammy Boyd

Dedicated and highly organized Professional Courier with a strong background in logistics, technical support, and secure transport. HIPAA and Bloodborne Pathogen (BBP) certified with a deep commitment to maintaining chain-of-custody protocols and patient confidentiality. Proven track record of 99% on-time delivery in high-pressure environments, combined with technical troubleshooting skills to ensure seamless route optimization and documentation.

Delivery Driver — Contractor - Shein - Montgomery, AL

(2024-01)

• Manage high-volume daily routes, ensuring the secure and timely delivery of sensitive packages with a focus on route efficiency.
• Utilize advanced GPS and route optimization tools to maintain a 99% on-time delivery rating.
• Maintain meticulous digital documentation for every delivery, ensuring accuracy in high-traffic logistics environments.

Contractor - Spectrum - Montgomery, AL

(2018-01 - 2024-12)

• Operated as a mobile technician, managing inventory and high-value equipment across various medical and residential sites.
• Demonstrated extreme reliability and time management, adhering to strict appointment windows and service level agreements (SLAs).
• Handled sensitive customer data and hardware installations, maintaining a high level of professional conduct and site safety.

Customer Service Representative – Lead - ASK - Montgomery, AL

(2016-01 - 2017-12)

• Managed escalated inquiries and sensitive data entry, ensuring 100% compliance with privacy standards.
• Coordinated between departments to resolve complex logistical and technical issues.

Help Desk Support - FSAID Help Desk - Montgomery, AL

(2015-01 - 2016-12)

• Verified sensitive identity credentials, demonstrating the attention to detail required for handling confidential medical information.

High School Diploma - Southern Regional Christian Academy