Tanjaneka Guy

Highly analytical, committed, and results oriented individual seeking an advanced to intermediate level position in corporate finance/accounting or customer service. Equipped with knowledge of concepts and strategies to yield the best possible financial outcomes in many areas. Extremely familiar with corporate and personal collections, accounting procedures, processes, and a variety of software programs.

Excellent at paying close attention to detail, verbal and written communication, multi-tasking, problem solving and customer service.

Accounts Receivable - Bauer Compressors - Norfolk, VA

(2024-03)

• Generate, review, and e-mail accurate invoices or statements to customers, dealers, and distributors.
• Accurately post and apply incoming cash, checks, credit card payments, and wire transfers to appropriate client accounts.
• Follow up with customers regarding past-due invoices, answer account inquiries, and help resolve billing disputes.
• Reconcile accounts receivable aging details, investigate discrepancies, and assist with month-end and year-end closing processes.
• Maintain organized files and records of all AR transactions and client communications.

Timekeeper - Colonna Shipyard - Norfolk, VA

(2022-08 - 2024-02)

• Assist/support in the preparation, review, and processing of weekly payroll for employees, ensuring accuracy and compliance with company policies and regulations.
• Maintain payroll records by collecting, calculating, and entering data including manually entering time into Deltek Costpoint.
• Administer payroll systems, including data entry, report generation, and troubleshooting.
• Reconcile payroll discrepancies by collecting and analyzing information and resolve discrepancies in employees' paychecks.
• Display and implement strong problem-solving skills, attention to detail, along with excellent organizational and time management skills to help resolve any payroll discrepancies.
• Maintain confidentiality with all payroll/personnel information.

Accounts Receivable Clerk - Xante Corporation - Mobile, AL

(2020-01 - 2022-07)

• Maintain bookkeeping databases and spreadsheets, updating information as needed.
• Prepare, post, verify and record customer payments and transactions related to accounts receivable.
• Create invoices according to company practices; submit invoices to customers.
• Research customer discrepancies and past-due amounts.
• Collaborate with the Credit Manager to reconcile accounts receivable on a periodic basis.
• Assist Accounting Manager in reconciling revenue accounts each month.
• Match up and review purchase orders and receiving documents.
• Compute and record numerical data.
• Check the accuracy of receiving documents to identify discrepancies.
• Perform data entry and administrative duties.
• Communicate across all levels of the organization.

OFFICE ASSISTANT I - CITY OF MOBILE - Mobile, AL

(2015-04 - 2019-12)

• Talk to customers over the phone, email, online chat or social media to resolve their questions or concerns.
• Maintain and update customer information as necessary.
• Calmly attempt to resolve and de-escalate any issues.
• Escalate calls to supervisor when necessary and appropriate.
• Maintain complex records and prepare reports, either manually or by computer.
• Research and analyze information to solve problems.
• Apply principles of math to make accurate and rapid computations with or without a calculator.
• Communicate information and ideas in writing so others will understand.
• Establish and maintain effective working relationships with public officials, other employees and the general public via phone, email, and in person.

Bachelors of Science - Human Resource Management - Faulkner University (2008-01 - 2011-05)