Tanya Morrison

Dynamic Executive Housekeeper with a proven track record at Hampton Inn, enhancing team efficiency through innovative training programs and conflict resolution. Expert in quality assurance and inventory management, achieving cost reductions while maintaining high cleanliness standards. Committed to customer satisfaction and fostering a reliable, hardworking team environment.

Executive Housekeeper - Hampton Inn/ Latrobe Hospitality Inc. - Latrobe, PA

(2016-03 - 2025-04)

• Supervised housekeeping staff to ensure compliance with quality and safety standards.
• Developed training programs for new employees, enhancing team efficiency and performance.
• Implemented inventory management system to streamline supply ordering and reduce costs.
• Coordinated daily cleaning schedules to optimize workflow and maintain high cleanliness standards.
• Conducted regular inspections of guest rooms and public areas to uphold brand reputation.
• Resolved guest concerns promptly, ensuring satisfaction and positive feedback on service quality.
• Established operational procedures that improved overall team productivity and service delivery.

Cashier/ Cook - Dominos Pizza Inc. - Latrobe, PA

(2015-03 - 2016-03)

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Prepared and cooked menu items following company recipes and food safety standards.
• Maintained cleanliness and organization of kitchen and dining areas to ensure compliance with health regulations.
• Resolved customer complaints effectively, ensuring satisfaction while adhering to company policies.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Maintained food safety and sanitation standards.
• Followed strict standards for food handling and safety, minimizing risks.
• Managed opening and closing shift kitchen tasks.
• Prepared and served various food items in fast-paced environment.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

Cashier/Cook - Dunkin Donuts - Washington, PA

(2013-05 - 2015-05)

• Processed customer transactions accurately and efficiently, ensuring positive experiences.
• Prepared food items according to established recipes and quality standards.
• Maintained cleanliness and organization of kitchen and front-of-house.
• Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Maintained food safety and sanitation standards.
• Monitored food quality and presentation to maintain high standards.
• Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

High School Diploma - Greater Latrobe Highschool