Teresa Speight
Senior Personal Banker
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About
Dependable and customer-focused professional with experience in banking, customer service, call center operations, warehouse production, retail sales, and healthcare support. Skilled in cash handling, customer relations, inventory management, data entry, order fulfillment, and problem resolution. Proven ability to work efficiently in fast-paced environments while maintaining accuracy, productivity, and professionalism.
Strong communication skills with a commitment to delivering excellent customer service and supporting team success.
Experience
Senior Personal Banker - First Convenience Bank - Waco, TX
(2026-01 - 2026-03)
- Assisted customers with account services, transactions, and banking needs
- Processed deposits, withdrawals, transfers, and payments accurately
- Balanced cash drawers and maintained transaction accuracy
- Resolved customer concerns while providing professional service
- Educated customers on available banking products and services
Warehouse Associate - Amazon - Waco, TX
(2025-11 - 2025-12)
- Picked, packed, sorted, and prepared customer orders for shipment
- Maintained productivity and accuracy in a fast-paced warehouse environment
- Followed safety procedures and company standards
- Assisted with inventory control and warehouse organization
- Worked as part of a team to meet daily production goals
Dietary Aide - Providence Village - Waco, TX
(2025-06 - 2025-09)
- Prepared and served meals to residents
- Followed food safety and sanitation guidelines
- Maintained cleanliness throughout kitchen and dining areas
- Provided friendly service while assisting residents
Retail Sales Associate - Burlington - Waco, TX
(2024-10 - 2025-01)
- Delivered excellent customer service in a high-volume retail environment
- Assisted customers with purchases and product selection
- Operated cash register and handled cash transactions accurately
- Restocked merchandise and maintained organized displays
- Supported inventory control and store operations
General Production Worker - Cargill - Waco, TX
(2023-06 - 2023-12)
- Operated production and warehouse equipment safely
- Picked, packed, and moved materials throughout the facility
- Verified incoming shipments and inventory accuracy
- Maintained a clean and safe work environment
- Assisted in meeting daily production targets
Warehouse Worker - Hello Bello - Waco, TX
(2023-02 - 2023-06)
- Loaded and unloaded shipments
- Managed inventory and completed cycle counts
- Assisted with warehouse organization and material handling
- Worked efficiently to meet production and shipping deadlines
Call Center Representative - Everise - Waco, TX
(2020-09 - 2022-09)
- Assisted customers with insurance and pharmaceutical-related inquiries
- Provided accurate information regarding benefits and coverage
- Documented customer interactions using CRM systems
- Resolved customer concerns while maintaining professionalism
- Met performance and quality standards
Customer Service Representative - Support Services Group - Waco, TX
(2020-06 - 2020-09)
- Managed inbound and outbound customer calls
- Resolved customer concerns and provided account assistance
- Entered customer information accurately into company systems
- Maintained excellent customer service standards
Bistro Attendant - Marriott Courtyard - Waco, TX
(2018-06 - 2019-03)
- Assisted guests with food and beverage purchases
- Handled payments and cash transactions
- Maintained cleanliness and organization of dining areas
- Delivered friendly and professional customer service
Education
High School Diploma - University High School Waco, TX
