Teresina Angotti
CUSTOMER SERVICE PROFESSIONAL • WELLNESS ADVOCATE • ENTREPRENEUR
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About
Dedicated and adaptable professional with experience in mortgage operations, retail and hospitality, wellness education, and entrepreneurship. Recognized for strong customer service, attention to detail, and the ability to quickly learn and excel in new environments. Passionate about helping others, creating meaningful connections, and bringing creativity and positivity to everything I do.
Experience
Post Closing Review / Agency Resolutions / One Time Close – Construction at UNITED WHOLESALE MORTGAGE (2025-09 – Present)
- Began in Post Closing Review, ensuring documentation accuracy and compliance after loan closings.
- Promoted to Agency Resolutions in December 2025, resolving agency-related issues with precision and efficiency.
- Selected for another promotion in March 2026 to join the newly established One Time Close – Construction team, supporting specialized construction lending initiatives and helping develop processes for a brand-new department.
- Consistently recognized for attention to detail, ability to learn quickly, and willingness to take on new challenges.
Server → Promoted to Bartender (September 2023) at APPLEBEE'S GRILL & BAR (2023-07 – 2025-08)
- Delivered exceptional customer service in a fast-paced environment.
- Earned promotion to Bartender within months of hire based on reliability, communication skills, and guest satisfaction.
- Managed high-volume transactions while maintaining accuracy and professionalism.
- Developed strong multitasking abilities and conflict resolution skills under pressure.
CBD Expert at MOTHER EARTH NATURAL HEALTH (2023-01 – 2023-05)
- Assisted customers in selecting wellness products tailored to their needs.
- Educated clients on CBD products and natural health solutions.
- Built trust through product knowledge and personalized customer care.
- Maintained merchandise standards and contributed to a welcoming retail environment.
Founder & Tarot/Oracle Reader at GUIDED BY ROSES (2022 – Present)
- Founded and independently operated a personal business specializing in Tarot Card and Oracle Card readings.
- Conducted readings at local psychic festivals hosted by Rock Your Work LLC and private family events and parties.
- Built a loyal client base through intuitive guidance, professionalism, and compassionate communication.
- No longer participating in festivals or private parties, but continue to develop original product concepts and creative business initiatives during personal time.
Education
Diploma – ROMEO HIGH SCHOOL (2015 – 2019)
Philosophy – MACOMB COMMUNITY COLLEGE
