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Thomas Abbatecola

Client Specialist

Talent
Gibsonville, NCMember since October 5, 2026
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About

Healthcare claims and billing professional with extensive experience in medical billing, claims submissions, payment processing, account reconciliation, and quality assurance. Skilled in reviewing billing and claims data, identifying and resolving discrepancies, maintaining accuracy and compliance, and collaborating with medical coders, insurance providers, and internal teams to achieve timely resolutions. Experienced in auditing claims and billing processes while adhering to HIPAA, Medicare, and organizational requirements.

Holds an Associate in Applied Science in Medical Billing and Coding and is pursuing a Bachelor of Science in Health Sciences with a minor in Health Care Management.

Experience

Client Specialist - Syngenta - Greensboro, NC

(2021 - 2022)

  • Provided exceptional client support, ensuring prompt and accurate communication and resolution of client concerns.
  • Managed client accounts, maintained data integrity, and coordinated with internal teams to meet service delivery standards.

QA Billing Specialist - Mednax - Raleigh, NC

(2019-02 - 2019-08)

  • Conducted thorough audits of billing data, including claims submissions and payment postings, to identify discrepancies or errors.
  • Collaborated closely with billing teams, medical coders, and insurance providers to resolve issues promptly.
  • Ensured compliance with regulatory requirements, including HIPAA and Medicare guidelines.
  • Provided feedback and training to billing staff to enhance performance and maintain high standards.

Customer Representative - PRA Group - Burlington, NC

(2018 - 2019)

  • Assisted customers with inquiries, processed requests, and maintained accurate records in compliance with company policies.
  • Supported team operations and improved customer satisfaction through effective communication and problem-solving skills.

Customer Service Representative - EMS Management & Consultants - Winston-Salem, NC

(2017 - 2018)

  • Responded to client inquiries regarding billing and payment processing.
  • Researched and resolved account discrepancies, ensuring timely and accurate communication with stakeholders.

Medical Billing Specialist - LabCorp - Burlington, NC

(2015 - 2016)

  • Managed billing processes, ensuring timely and accurate invoicing for medical services.
  • Worked collaboratively with insurance providers to resolve claim issues and discrepancies.

Medical Billing Specialist - Stoney Brook University Hospital - Stoney Brook, NY

(2006 - 2015)

  • Ensured accuracy and timeliness of billing processes, including invoice verification and claims submissions.
  • Resolved billing discrepancies and reconciled accounts to maintain financial integrity.
  • Monitored and improved billing processes to enhance efficiency and revenue cycle performance.

Education

Bachelor of Science - Health Sciences; Minor in Health Care Management - Appalachian State University (2027-05)

Associate in Applied Science - Medical Billing and Coding - Wake Technical Community College (2025-05)

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