Thomas Ennis

Managed end-to-end execution of IT Managed Services projects, ensuring all deliverables stayed on time, within scope, and aligned with client expectations Orchestrated client onboarding initiatives, leading complete migrations from traditional domain-based environments to Microsoft Azure Cloud Services Deployed secure operational foundations during onboarding by implementing multi-factor authentication (MFA), password management systems, and remote management capabilities

Project Coordinator at Acts 360 Consulting (2023-10 – 2026-02)

• Managed end-to-end execution of IT Managed Services projects, ensuring all deliverables stayed on time, within scope, and aligned with client expectations
• Orchestrated client onboarding initiatives, leading complete migrations from traditional domain-based environments to Microsoft Azure Cloud Services
• Deployed secure operational foundations during onboarding by implementing multi-factor authentication (MFA), password management systems, and remote management capabilities
• Directed hardware migrations from Cisco Meraki to Ubiquiti UniFi network ecosystems across multiple client sites, managing switches, access points, and routing devices
• Standardised project documentation and workflows, enforcing strict adherence to Project Charters, Scopes of Work (SOW), change management protocols, and performance metrics utilizing advanced Excel skills, and PowerPoint
• Leveraged technical stack expertise, utilizing ConnectWise Manage PSA, MS Project, and NinjaRMM alongside hands-on familiarity with WatchGuard, Microsoft 365, Adobe, and Windows Domain environments

Project Control Specialist at Irby Construction Company (2022-09 – 2023-10)

• Managed custom MS SharePoint tracking systems to streamline project data and accessibility
• Analyzed project controls to deliver data-driven insights and strategic recommendations to executive leadership
• Maintained complex Work Breakdown Structures (WBS) to ensure precise tracking and accountability of subcontractor performance
• Designed dynamic schedule reports, tailoring delivery formats to meet diverse stakeholder requirements
• Monitored resource loading to optimize team allocation and prevent schedule bottlenecks

Project Manager - Information Systems Technology Services at Publix Super Markets, Inc. (2012-10 – 2021-10)

• Partnered with project leaders and team members to develop the project plan, including scope, timeline, and budget
• Ongoing project management, including maintaining the project plan and ensuring budgets, timelines, and scope are being managed properly
• Evaluated, adjusted, and shared project information to support good decision-making and accurate reporting of status, schedule, and budget
• Ensured all appropriate areas are represented (PT, business areas, vendors, etc.) and that effective relationships are developed and maintained
• Facilitated adherence to processes that enable optimum project delivery (e.g., information protection, hardware/software procurement, access, supplemental contracting)
• Assisted in identifying, examining, and reporting risks and issues; raising awareness and advising appropriate corrective action to reduce or eliminate impact to projects
• Fostered and maintained cooperative relationships with other IT groups, supporting offices, business area customers, and vendor partners
• Optimized project maintenance and reporting (including MS Project, SAP, BW reporting, Splunk, SQL reporting, but not limited to other associated applications)
• Managed day to day activities of service providers to include the facilitation of weekly meetings, the creation of, analysis and publishing of performance metrics and actionable items to support the associated equipment category
• Acted as the second level escalation point for assigned service providers pertaining to issues or extended outages create, analyze, and provide relevant metric information to support operational decision making to the various IS teams

Bachelor of Art in Psychology; Minor: Spanish – The Ohio State University