Thomas Reed

IT Support Professional focused on developing skills in technical support to obtain the Google IT Support Professional certificate. 3+ years in Environmental Services have led to developed skills in Communication, Time Management, Team Work, Leadership, Problem Solving, Conflict Resolution. Also had 2 years working for Dominos as well as a manager and driver.

Nursing Unit Secretary at Maine Medical Center (2025-07 – 2026-01)

Functioned as the central communication hub, expertly managing the flow of crucial information among RNs and CNAs. Systematically handled complex schedules and logistics, demonstrating adaptability in high-pressure clinical settings.

• Efficiently functioned as the central communication hub as a Nursing Unit Secretary, expertly managing the flow of crucial information among RNs and CNAs
• Systematically handled complex schedules and logistics, demonstrating adaptability in high-pressure clinical settings
• Meticulous administrative support ensured accurate record-keeping and consistently supported the multidisciplinary team

Environmental Services at Lewiston and Bridgton Hospitals/ At Your Service (2022-09 – 2024-10)

Maintained surgical suites, patient rooms, operating rooms, and general hospital facilities to ensure sterile and safe environments.

• Meticulously maintained over 20 surgical suites in pristine condition, ensuring a sterile environment for surgeons to conduct dozens of critical, life-saving procedures daily
• Efficiently cleaned and sanitized 60 patient rooms and 2 operating rooms daily at the Bridgton facility, providing a safe and comfortable space for 150 patients and staff
• Diligently performed general cleaning and maintenance duties throughout the Bridgton hospital, covering dozens of hallways and 6 offices to uphold a high standard of hygiene and presentation

Diligent Housekeeper / Lead Cleaner at Shaw Brothers Cleaning (2020-02 – 2022-08)

Managed professional cleaning and maintenance for diverse client accounts, executed solo assignments for exclusive accounts, and maintained perfect attendance record.

• Consistently managed the professional cleaning and maintenance of over 20 diverse client accounts, ensuring high standards of hygiene and presentation for a growing local business
• Independently executed solo assignments for exclusive accounts, a responsibility granted due to a proven track record of reliability and meticulous attention to detail
• Punctually arrived at every scheduled job, maintaining a perfect attendance record that ensured service continuity and client satisfaction
• Commendably delivered high-quality results under demanding schedules, earning frequent praise from both management and clientele for a strong work ethic and thoroughness

General Manager at Dominos (2018-08 – 2020-01)

Skillfully managed daily operations of a Domino's franchise, including staff oversight, inventory monitoring, customer concerns, and food safety adherence.

• Skillfully managed daily operations of a Domino's franchise, including overseeing staff, monitoring inventory, addressing customer concerns, and ensuring adherence to food safety standards
• Successfully optimized shift scheduling to maximize efficiency and minimize labor costs
• Successfully delivered over 1,000 pizzas and menu items within stringent timeframes, achieving a customer satisfaction rating of 95% by providing prompt service while maintaining highly accurate cash and credit card transaction processing
• Proactively maintained a high level of cleanliness throughout the store, ensuring a sanitary and inviting environment for customers and staff

High School Diploma – Nokomis Regional High School (2015)