Thomas Van Briggle

I recently moved to San Diego, I have a degree in theatre from Southern Oregon University. I have 7 years of restaurant experience, that includes Managing, Shift Lead, Serving, and Hosting. My number one priority in work and in life is making sure everyone I interact with smiles and has a better day! I am hard working, fast learning, and easy to get a long with!!

Manager, Server at Greenleaf Restaurant (2021-08 – 2023-09)

Cultivated exceptional customer service and relationship management skills by delivering personalized experiences and resolving client concerns to foster loyalty and positive word-of-mouth.

• Demonstrated persuasive communication and sales abilities through upselling menu items and promotions, consistently exceeding sales targets.
• Adapted to fast-paced, high-pressure environments while coordinating with cross-functional teams to ensure seamless service and customer satisfaction.
• Fulfilled and managed private events and full venue buyouts, coordinating logistics, personalized client requests, and team efforts to ensure seamless execution and exceptional guest experiences.

Insurance Agent at American Income Life Insurance (2021-10 – 2022-07)

Delivered tailored sales presentations to prospective clients, ensuring unique customer experiences.

• Advised clients on life insurance products, tailoring solutions to meet individual financial and coverage needs.
• Developed in-depth knowledge of AIL's policies, enabling customized solutions and effectively addressing client needs, leading to increased sales conversions.
• Ensured full regulatory compliance while processing applications, underwriting documentation, and policy renewals.

Shift Lead, Server at The Waffle Experience (2024-01 – 2024-10)

Delivered efficient and friendly customer service in a high-volume, fast-paced environment, ensuring quick order processing and accurate meal delivery.

• Demonstrated multitasking abilities by managing front-of-house responsibilities, including cashier duties, seating arrangements, and to-go order coordination.
• Resolved customer concerns promptly with professionalism, ensuring satisfaction in a fast-moving service setting.
• Enhanced brand image and client engagement by representing the restaurant professionally and executing promotional initiatives to drive revenue growth.

Bachelor of Fine Arts in Theater – Southern Oregon State University