Tivianna Webster

Strategic healthcare operations professional specializing in credentialing and compliance management. Coordinated cross-functional workflows and maintained audit-ready documentation to meet regulatory standards. Skilled in optimizing workflows, managing schedules, and enhancing service delivery in fast-paced environments.

Healthcare Operations & Provider Support Associate - Maxim Healthcare Services

(2025-03)

• Coordinated communication among staff, clients, and leadership to streamline operations and improve service delivery.
• Maintained accurate healthcare records and scheduling updates across multiple systems to support patient care.
• Facilitated seamless workflow continuity through effective communication strategies to minimize disruptions.
• Supported records management and administrative tracking in a fast-paced healthcare environment.

HR Operations & Records Compliance Specialist - Student U

(2022-06 - 2024-12)

• Utilized SAP and ADP Enterprise to maintain records, support reporting, and track operational data accurately.
• Tracked operational data to enhance workflow management and efficiency.
• Coordinated onboarding processes, scheduling, and administrative tracking to streamline operational workflow.
• Facilitated meeting coordination and administrative support, enhancing cross-functional communication.
• Maintained confidential documentation to uphold compliance with organizational standards and safeguard sensitive information.
• Facilitated administrative reporting, conducted data audits, and resolved discrepancies to ensure accuracy in a high-volume environment.
• Streamlined operational workflows by coordinating scheduling, managing records, and supporting onboarding processes to enhance team efficiency.
• Prepared and organized professional correspondence and operational records for efficient retrieval.

Provider Compliance & Credentialing Coordinator - Duke University Health System

(2024-03 - 2024-08)

• Maintained confidential documentation to uphold compliance with organizational standards and safeguard sensitive information.
• Facilitated administrative reporting, conducted data audits, and resolved discrepancies to ensure accuracy in a high-volume environment.
• Streamlined operational workflows by coordinating scheduling, managing records, and supporting onboarding processes to enhance team efficiency.
• Prepared and organized professional correspondence and operational records for efficient retrieval.

Patient Services & Healthcare Operations Coordinator - Milan Laser

(2021-12 - 2024-03)

• Coordinated patient scheduling and intake documentation, facilitating effective communication across departments.
• Streamlined front-office operations, enhancing scheduling, records management, and customer service efficiency.
• Maintained accurate documentation and processed payments to enhance workflow organization in fast-paced clinical environment.
• Provided professional customer service while safeguarding confidential information with discretion and precision.

Bachelor of Arts - Mass Communication - North Carolina Central University (2018-12)