Tolerance Jones
Operation manager
Talent
Morrow, ClaytonMember since May 7, 2025
Payroll ProcessingWarehouse Safety & ComplianceEmployee Onboarding & OffboardingPerformance Management & CoachingTeam Leadership & CollaborationConflict ResolutionDispatchingrecruitingremote
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Payroll ProcessingWarehouse Safety & ComplianceEmployee Onboarding & OffboardingPerformance Management & CoachingTeam Leadership & Collaboration
About
Experienced and results-driven Transportation Manager with over 13 years in logistics, and team leadership, seeking to leverage expertise in route optimization, DOT compliance, and cost control to enhance operational efficiency and service delivery. Committed to improving safety, reducing expenses, and leading high-performing teams in a fast-paced environment.
Experience
Transportation Manager at JDC Logistics (2021-06 – 2025-06)
- Plan, direct, and coordinate transportation operations to ensure timely and cost-effective delivery of goods.
- Manage fleet operations, including vehicle maintenance, fuel usage, and route optimization.
- Supervise, train, and schedule drivers and support staff to maintain service efficiency and safety.
- Ensure full compliance with DOT, FMCSA, and other federal, state, and local transportation regulations.
- Coordinate with warehouse, logistics, and customer service teams to streamline supply chain operations.
- Handle incident reporting, accident investigations, and implement corrective safety measures.
- Maintain accurate records of fleet usage, inspections, and maintenance schedules.
Recruiter at JDC-WFH
- Source, screen, and recruit qualified yard jockeys (hostlers/switchers) for yard and terminal operations.
- Maintain a strong pipeline of CDL and non-CDL yard jockey candidates to meet fluctuating operational demands.
- Conduct interviews, background checks, employment verifications, and MVR reviews in compliance with DOT regulations.
- Partner with dispatchers, yard managers, and HR to forecast hiring needs and align recruitment strategies with business goals.
- Post job ads on various job boards, social media, and internal platforms to attract top talent.
- Facilitate new hire orientation and onboarding, ensuring all compliance, safety, and training documentation is completed.
- Track and report recruiting metrics, including time-to-fill, turnover, and candidate conversion rates.
- Ensure adherence to all company policies, safety standards, and DOT/FMCSA regulations throughout the hiring process.
- Build relationships with vocational schools, job fairs, and community programs to support long-term driver recruitment efforts.
- Support retention efforts by maintaining regular contact with new hires during early employment phases.
Operation Manager at Lanter Delivery Systems (2013-01 – 2021-06)
- Managed dock operations, including the loading, unloading, sorting, and staging of freight to ensure accuracy and timeliness.
- Managed and direct a team of dockworkers, assigning tasks, monitoring performance, and ensuring adherence to safety protocols.
- Coordinate daily dock schedules and communicate effectively with dispatch, drivers, and warehouse teams.
- Enforce compliance with OSHA regulations, company policies, and freight handling procedures.
- Maintain a clean, organized, and safe dock environment by conducting regular safety audits and inspections.
- Train new employees on equipment usage (forklifts, pallet jacks) and dock safety procedures.
- Filled in and operated forklift equipment when staff was low. Operated sit down and stand-up forklift.
- Monitor productivity and ensure shipments are processed within established deadlines.
- Investigate and resolve freight discrepancies, customer complaints, or delivery issues.
- Generate shift reports and assist with inventory control and freight tracking systems.
- Processed weekly payroll for over 100 employees.
- Conducted interviews, evaluated applicants, and facilitated offer negotiations.
- Conducted exit interviews and coordinated offboarding process.
Education
– Crisp County High School
Skills
Operation manager


