Parts Specialist at NAPA Auto Parts (2025-01 – Present)
Family Business
- Manage inventory, advised customers on auto parts, and optimize stock levels
- Developed strong relationships with regular customers, boosting repeat business and referrals
- Optimize inventory management, reducing stock-outs by analyzing sales trends and implementing data-driven forecasting techniques
Marketing Coordinator at Hollywood Casino at The Meadows (2023-01 – 2023-08)
- Updated casino website content, enhancing guest engagement
- Designed digital & print ads, boosting property visibility
- Managed daily, weekly, and monthly promotions improving guest interactions
- Processed marketing material orders
- Spearheaded website updates across multiple departments, enhancing user experience and engagement
- Analyzed daily guest data for slots, tables, and poker games providing crucial insights for strategic decision-making
- Utilized Excel for comprehensive job tracking and promotional impact assessment
- Managed intricate promotional campaigns ensuring seamless integration with casino floor kiosks
- Participated actively in weekly advertising sessions, contributing to team discussions on upcoming projects
- Engaged directly with guests, addressing concerns and suggestions to improve overall experience
- Streamlined guest data management in PENNGEN system, optimizing offer delivery and enhancing customer satisfaction
- Implemented efficient processes for handling returned mail and balance inquiries
- Analyzed weekly client insights, enhancing team strategies and communication
- Restructured social UTMs on Facebook and Pinterest for improved tracking
- Coordinated daily meetings, ensuring seamless internal and client interactions
- Monitored budgets and KPIs using Excel and Google Analytics, adjusting for efficiency
- Facilitated team communication by taking client-facing notes, sharing insights, and scheduling internal meetings
- Contributed to daily client interactions, fostering strong partnerships
- Structured, managed, and optimized Facebook and Pinterest campaigns, analyzing KPIs and budget allocation
Social Media Services Associate at New Engen (2022-04 – 2022-08)
- Analyzed weekly client insights, enhancing team strategies and communication
- Restructured social UTMs on Facebook and Pinterest for improved tracking
- Coordinated daily meetings, ensuring seamless internal and client interactions
- Monitored budgets and KPIs using Excel and Google Analytics, adjusting for efficiency
- Facilitated team communication by taking client-facing notes, sharing insights, and scheduling internal meetings
- Contributed to daily client interactions, fostering strong partnerships
- Structured, managed, and optimized Facebook and Pinterest campaigns, analyzing KPIs and budget allocation
Social Media Account Strategist at Impakt Results (2021-02 – 2022-03)
- Developed and optimized digital campaigns, enhancing client engagement and ROI
- Facilitated daily team meetings, ensuring timely project delivery and client satisfaction
- Managed client communications via Basecamp, Slack, and email for seamless campaign execution
- Integrated email and SMS solutions on e-commerce platforms, aligning with business goals
- Collaborated on social media strategies, providing insights for campaign improvements
