Tonie Wigfield

Detail-oriented Benefits Coordinator with firsthand experience managing end-to-end benefits administration, including open enrollment, compliance, and leave management. Proven history of ensuring full compliance with ERISA, ACA, COBRA, FMLA, and HIPAA regulations while delivering accurate payroll integration and timely employee onboarding. Skilled in vendor coordination, regulatory auditing, and employee communication, with a strong focus on improving efficiency and minimizing risk in benefits operations.

Currently procuring SHRM-CP and CEBS certification

Benefit Coordinator at Penn Highlands (2024-12 – Present)

• Managed open enrollment end-to-end: vendor coordination, communications, employee meetings, system configuration, and post-enrollment clean-up.
• Ensured 100% compliance with ERISA, ACA, COBRA, FMLA, and HIPAA requirements; met all filing and notice deadlines.
• Partnered with Payroll to ensure accurate pre/post-tax deductions and retro adjustments each cycle.
• Supported leave of absence administration end-to-end, aligning with policy and statutory requirements.
• Onboarded new hires within 7 days of start; ensured timely benefits elections and deductions.
• Completed Regulatory Compliance Auditing of retirement plans. Ensured plan adhered to ERISA, operational errors, and risks.

Support Services Supervisor (2nd shift) at Penn Highlands (2023-02 – 2024-10)

• Assist in creating schedules and assigning housekeeping tasks.
• Strong input in hiring staff, recommending transfers, promotion opportunities, and dismissals.
• Provide orientation, on-site training, and continuing guidance.
• Safety committee leader.
• Prepare monthly reports for executive leadership to track staff compliance with performance goals and safety initiatives.
• Ensure compliance with safety and sanitation guidelines.
• Perform cleaning duties when staffing shortages occur.

Pharmacy Technician (Certified)/ Secretary at Penn Highlands (2013-12 – 2023-02)

• Compound intravenous (iv) solutions and oral medications.
• Deliver medications to multiple units.
• Restock automated medication dispensing system (Acudose)
• Prepare and fill prescription orders.
• Answer questions and concerns from doctors and/or nursing staff.
• Perform a variety of secretarial related duties
• Process purchase orders and invoices from wholesalers.
• Maintains stockroom inventory/ordering, reviews usage, adjusts par levels accordingly.
• Generate inventory reports for Senior Executives.
• Process drug recalls

Associate Degree of Science in Pharmacy Technician – Community College of Alleghany County (CCAC) (2013)