Tracey Allen

Dedicated transportation and administrative professional with over 20 years of experience in dispatching, scheduling, customer service, public transportation coordination, and client support. Strong organizational and communication skills with experience working in fast-paced office environments.

Dispatch Scheduler / Professional Driver at Suwannee Valley Transit Authority (2017-03 – Present)

• Coordinate transportation schedules and dispatch services for public transit riders.
• Communicate with drivers, staff, and passengers regarding route and scheduling updates.
• Maintain accurate records and documentation.
• Provide professional customer service in a fast-paced environment.

Residential Specialist at CARC (2016-02 – 2017-03)

• Assisted adults with special needs in a residential setting.
• Supported daily living activities and medication administration.
• Maintained accurate care documentation.

Recovery Specialist at Meridian Behavioral Healthcare, Inc. (2015-07 – 2015-12)

• Supervised adolescents in a behavioral healthcare environment.
• Documented daily activities and behavioral observations.

Habilitation Specialist at Frontier Community Services (2000-05 – 2015-05)

• Provided direct care and support for adults with developmental disabilities.
• Assisted with daily living skills and medication administration.

High School Diploma – Southeastern High School