Valentine Ishimwe
Customer-focused professional with experience in sales, administration, customer service, and team training
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About
Customer-focused professional with experience in sales, administration, customer service, and team training. Skilled in managing daily operations, handling customer enquiries, coordinating administrative tasks, and leading team members. Strong communication and organizational abilities with a proven track record of building positive customer relationships and supporting business growth. Eager to bring leadership, operational, and customer service skills to a Restaurant Manager role.
Experience
Sales Assistant - Real Promotions
(2020-08 - 2022-02)
- Delivered exceptional customer service while promoting products and services.
- Built strong relationships with customers, increasing engagement and sales.
- Trained and mentored new team members on sales techniques and customer interactions.
- Assisted in achieving sales targets through effective communication and product knowledge.
- Resolved customer concerns professionally and efficiently.
Receptionist & Administrator - Junior ConnectUs
(2013-08 - 2019-01)
- Managed front-desk operations and customer enquiries.
- Processed orders and coordinated supplier communications.
- Maintained accurate records and administrative documentation.
- Organized workshops and events, ensuring smooth operations.
- Supported daily business activities and customer satisfaction initiatives.
Education
National Senior Certificate - Matric - Gordon High School
Graphic Design N6 Certificate - Graphic Design - College of Cape Town
