Vanessa Solis

Bilingual English/Spanish professional with experience in medical assisting, chiropractic front-office operations, youth program leadership, and fast-paced logistics. Skilled in patient and customer service, scheduling, documentation, communication, organization, and maintaining accuracy and confidentiality. Known for professionalism, adaptability, teamwork, and the ability to manage multiple responsibilities in busy environments.

Chiropractic Assistant / Front Office at Jimmy Yu Chiropractic (2025-10 – 2026-02)

• Greeted patients, managed front-desk check-in/check-out, and provided professional customer service.
• Scheduled and confirmed appointments, maintained calendars, and handled patient inquiries by phone and in person.
• Collected and updated patient information, maintained organized records, and completed routine documentation.
• Assisted with insurance verification, billing, payments, receipts, and general administrative duties.
• Prepared treatment areas, supported providers with daily clinical workflow, and maintained a clean, organized office.
• Communicated appointment and treatment information clearly while protecting patient privacy and confidentiality.
• Managed multiple front-office priorities while maintaining accuracy, efficiency, and a welcoming patient experience.

Program Leader at Think Together (2025-02 – 2025-09)

• Supervised and supported students in a structured after-school program while maintaining a safe, positive environment.
• Planned and facilitated educational, recreational, enrichment, and group activities.
• Built positive relationships with students, families, school staff, and fellow program team members.
• Maintained attendance records, activity documentation, schedules, and daily program procedures.
• Managed behavior using clear expectations, positive reinforcement, and effective communication.
• Adapted activities to different learning needs, personalities, and group dynamics.
• Collaborated with team members to meet program goals, safety procedures, and organizational standards.

Package Handler at FedEx Ground (2023-01 – 2024-12)

• Loaded, unloaded, sorted, scanned, and moved packages efficiently in a high-volume distribution environment.
• Followed package handling, labeling, scanning, and routing procedures to support accurate shipment processing.
• Maintained productivity and accuracy while working under time-sensitive operational deadlines.
• Used proper lifting and material-handling techniques and followed workplace safety procedures.
• Worked collaboratively with team members to meet daily volume and shipping targets.
• Identified damaged or improperly handled packages and followed established procedures for resolution.
• Maintained an organized work area and adapted quickly to changing workload demands.

Medical Assistant at California Pulmonary Associates (2022-06 – 2022-09)

• Supported physicians and clinical staff with front- and back-office medical assistant duties.
• Roomed patients and obtained/documented vital signs, medical histories, and relevant patient information.
• Prepared patients for examinations and assisted providers with routine clinical procedures.
• Performed venipuncture/blood draws and handled specimens according to office procedures.
• Performed COVID-19 testing and followed infection-control and safety protocols.
• Scheduled appointments, answered phones, coordinated patient flow, and assisted with records and documentation.
• Maintained patient confidentiality and provided professional, compassionate service in a clinical setting.

Medical Assistant Externship at 123 Medical Group (2022-01 – 2022-12)

• Completed hands-on front- and back-office medical assistant training in a clinical setting.
• Assisted with patient intake, vital signs, room preparation, documentation, and patient flow.
• Performed COVID-19 testing and assisted with blood draws/venipuncture under clinical supervision.
• Supported appointment coordination, front-office patient service, and routine administrative tasks.
• Followed infection-control, safety, specimen-handling, and patient confidentiality procedures.

Medical Assistant Program in Medical Assisting – UEI College (2022-10)

High School Diploma – Northview High School (2021-06)